Organization Change Manager, Telecom, Media & Tech

We Are

Talent and Organization partners with clients to co‑create the workforce of the future, combining deep human insight with data, digital innovation, and Generative AI. We help organizations make better, faster decisions using AI‑enabled insights; equip people with modern tools and clear roadmaps to do their best work; and design human‑centered, digital employee experiences that drive engagement and performance.

We develop forward‑thinking leaders who can lead effectively in an AI‑augmented workplace and navigate change with confidence. Our team is at the forefront of talent, HR, and organizational consulting, supporting clients across AI‑enabled skilling and reskilling, talent strategy, leadership development, employee experience, and change management.

An experienced change leader who understands that work has fundamentally changed. Digital, data, and Generative AI are no longer emerging capabilities – they are part of the everyday fabric of how work gets done, decisions are made, and value is created. You have led complex transformations in environments where people work alongside advanced digital tools, and you know how this shifts roles, skills, ways of working, and expectations of leadership.

You bring a clear point of view on how to design and lead change when speed, scale, and continuous adaptation are the norm, and where human judgment, accountability, and trust remain essential.

You use data, analytics, and AI‑enabled insights to inform decisions and guide action, while applying experience and judgment to interpret what the data cannot. You are comfortable using Generative AI to accelerate analysis, design, and delivery, and you take responsibility for the quality, ethics, and impact of the outcomes.

Clients and teammates look to you not just to “manage change,” but to help them operate and lead effectively in human + digital teams. You model how AI is used in the flow of work, coach others to build confidence and capability, and help teams deliver high‑impact change in environments of continuous reinvention.

You will help clients reinvent how their organizations operate in an AI‑enabled, data‑informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.

• Support clients through large‑scale reinvention efforts, including reimagining work, workforce models, and human‑centered experiences in environments shaped by data, automation, and Generative AI
• Lead and design enterprise change programs, helping clients execute and sustain change in contexts where ways of working, roles, and skills are evolving rapidly alongside advances in technology and AI
• Partner with clients to define and enable how GenAI is used across the organization, addressing readiness, skills shifts, workforce impacts, and responsible use while reinforcing clear human accountability and governance.
• Use quantitative and qualitative data, analytics, and AI‑enabled insights to assess readiness, track adoption and behavior change, and inform decisions and course correction.
• Design agile, future‑ready change strategies that enable new ways of working, including operating models where humans and digital tools work together seamlessly.
• Apply human‑centered design principles to co‑create change solutions and personalized change journeys that can be scaled through digital and AI‑enabled approaches. Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact.
• Help clients build lasting, scalable change capabilities so they can continuously adapt as technologies, business models, and ways of working evolve.
• Contribute to Accenture business development through proposals, storytelling, and building trusted client relationships.
• Be willing to travel as needed to support clients.

• Minimum 5 years of experience as a consulting practitioner
• Minimum 3 years of Organization Change Management experience.
• Minimum of 2 years’ experience…