Senior Product Manager, AI

The Company Outreach is the only workflow-first Sales Execution Platform that Sales and Rev Ops leaders use to design, measure, and improve seller workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey.

The world’s most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon, use Outreach to power workflows, put customers at the center of their business, and win in the market.

• Own the vision and strategy for Outreach AI Platform that powers intelligent workflows across the product suite.
• Define and prioritize the platform roadmap, aligning with business units as they build domain-specific AI capabilities on the shared foundation.
• Partner with engineering, data science, and product design to deliver core AI platform components
• Drive feature development from requirements through launch, documentation, and iteration.
• Collaborate with marketing and finance on pricing and monetization
• Establish and track key metrics for platform performance, adoption, model quality, and business impact.
• Engage with customers and conduct market research to refine the AI strategy

• 5 or more years of enterprise product management experience with end to end ownership of prioritization, delivery, and go to market.
• Experience launching AI or Data products with LLM powered capabilities, copilots or agentic workflows.
• Strong technical aptitude with fluency in modern AI stacks including model integration, context orchestration, embeddings, prompt design, guardrails, and evaluation frameworks.
• Proven ability to work closely with data scientists, ML engineers, and platform teams to take models from experimentation to production
• Clear understanding of AI governance, privacy, compliance, and responsible AI principles required for enterprise readiness.
• Demonstrated skill in translating complex AI capabilities into simple product experiences and measurable customer value.
• Strong analytical capabilities including business case development, data informed decision making, and clear problem solving.
• Ability to set long term platform strategy while driving meaningful short term product impact in fast-paced environment.
• Excellent cross functional communication and collaboration skills, with experience influencing engineering, design, and GTM partners.

• Experience building products for GTM teams – Sales, Marketing, Customer Success
• Bachelor’s degree; MBA or related graduate degree preferred

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We’re dedicated to hiring the whole human, not just a resume.

To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The annual base salary range for this role is $165,000-$225,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.