Sr. Usability Specialist in Seattle, WA

Sr. Usability Specialist —

Location:

Seattle, WA (Fully Onsite);
Duration: 3-Month Contract;

Start Date:

02/16/2026;
Pay Rate: $40 to $50/hr W2

Description:

Looking for a usability specialist to be a part of the design team building easy, simple, and efficient user interfaces for our sellers to manage their online business. Focusing on the seller experience and a strong passion to advocate on the seller’s behalf is an absolute must. You will also be responsible for coordinating usability activities in the lab and communicating the findings with the other team members to help specify usability activities to meet product development needs.

• Document best practices for conducting user research of sellers and help create a seller usability toolkit for conducting formal and informal user studies.
• Promote usability best practices with the selling organization, not just the design team.
• Conduct a variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, heuristic reviews, remote testing, and card sorting.
• Create tasks and materials needed for testing and define success criteria for each study.
• Presents usability study results and make actionable research-based recommendations to product team members.
• Observe user sessions, make notes for analysis, and communicate the findings with the design team to ensure that usability findings are implemented correctly.
• Work with designers to analyze and refine wireframes and mockups prior to development to promote greater ease of use and a positive consumer experience.

• Advanced degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or equivalent experience
• Minimum of 7+ years of experience doing user research and conducting formal usability studies.
• Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.
• Skill and desire to promote user-centered design to technical teams.
• Strong interest in user’s everyday needs and workflow
• Teamwork and collaboration-oriented in a very dynamic group.
• Detail-oriented and able to take on self-directed projects
• Communicate complex subject matter verbally or in written form.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.