Salesforce Administrator

We are seeking an experienced Salesforce Administrator to support and scale go-to-market operations. This role will own day-to-day Salesforce administration, drive system enhancements, improve data quality, and support strategic roadmap initiatives in partnership with Sales, Marketing, Finance, Customer Success, and Rev Ops teams.

This is a hands‑on, high-impact role ideal for someone who thrives in fast-paced SaaS environments and understands revenue operations.

• Own Salesforce configuration including objects, fields, page layouts, record types, validation rules, and formulas
• Build and optimize Flows (record-triggered, screen, scheduled), approval processes, and assignment rules
• Manage profiles, permission sets, roles, and sharing rules to ensure secure and scalable access
• Implement data quality controls including deduplication, validation, and monitoring
• Manage scheduled data jobs and integrations
• Develop and maintain reports and dashboards for Sales, Rev Ops, and leadership

• Support the Lead → Opportunity lifecycle including routing, territory logic, and account hierarchy management
• Maintain opportunity processes and key revenue metrics (ACV, ARR, forecast amounts, booking date/quarter, opportunity types)
• Partner with Sales Ops to improve forecasting accuracy, pipeline hygiene, and stage definitions
• Support downstream system integrations and data flow alignment
• (Nice to Have) Experience supporting CPQ workflows or subscription billing/renewal processes

• Maintain and prioritize an admin backlog; gather and refine requirements with stakeholders
• Manage Dev → UAT → Production release processes including documentation and rollback plans
• Maintain architecture documentation, data dictionaries, and admin runbooks
• Provide Tier-2 support and deliver end‑user enablement (training guides, release notes)

• 6+ years of Salesforce Administration experience in high‑tech or SaaS environments
• Strong expertise in Sales Cloud, Salesforce Flows, security model, and reporting
• Experience with data tools (Data Loader, SOQL, schema design, field-level governance)
• Proven ability to gather requirements and communicate effectively with cross-functional stakeholders

• Salesforce Platform App Builder and/or Sales Cloud Consultant certifications
• Experience with CPQ, subscription models, ARR/ACV/TCV metrics, and renewals motions
• Familiarity with release management tools (Change Sets, Dev Ops Center, or third-party ALM tools)
• Experience partnering with Rev Ops and Finance on forecasting and booking alignment