Network Administrator II

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

Our Mission:
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non‑profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees’ health, security, and balance.

Compensation:

New hires start between $94,877 and $126,502 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range.

• Medical
• Flexible spending
• Dental
• Vision
• Life
• AD&D
• Disability
• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor’s, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)

PHS is seeking a Senior Network Engineer to design, operate, and improve the hybrid network [on premise and cloud] spanning multiple sites and a cloud hub environment. This role focuses on reliable connectivity, secure remote access, SD‑WAN operations, proactive monitoring, and disciplined change management and supporting a compliance‑driven environment (HIPAA, ITAR, CMMC‑aligned).

• Monitor and ensure all network daily operations are maintained and documented including performance, availability, utilization, throughput and latency.
• Support, configure, maintain and upgrade network devices, firewalls and servers.
• Install and integrate new network hardware and firmware, servers and applications.
• Update firmware, maintain the documented inventory.
• Support, configure, maintain and upgrade the Active Directory environment.
• Support the M365, Azure and Office environment and deployments as tier II network system administration.
• Mentor the junior IT team and the Network I staff as a senior administrator.
• Coach support staff and maintain runbooks and knowledge articles to improve faster first‑line resolution improvement in IT processes and practices.
• Manage effective technical support for end users, applications, data systems and infrastructure including off hours and the on‑call support schedule as tier II system administration.
• Support the operational physical security and video systems, standardize deployments and user security devices. Perform periodic audits and documentation, liaison with security vendors and perform assessments.
• Support physical security and camera systems with standardized deployments, documentation, and audits.
• Perform preventive maintenance such as patching, backup checks, failover testing, tunnel checks, capacity reviews, and hardware health checks.
• Support cloud network design and security, including hub‑and‑spoke layouts, routing, and secure inbound and outbound traffic.
• Maintain, configure and audit the network multi‑function printers, print servers and networked print devices.
• Install, configure and maintain the wireless infrastructure. Perform audits and document wireless services.
• Develop and update network mapping documentation across the LAN and WAN. Maintain and confirm wireless coverage and performance through regular reviews and audits.
• Ensure compliance with relevant regulations and industry standards related to data privacy, security, and network operations.
• Support disaster recovery and backups for critical network and system services.
• Enforce change control and keep accurate documentation for configurations, changes, incidents, and resolutions.
• Provide senior escalation support for major outages, leading triage, recovery, and root‑cause…