Senior Solutions Engineer; Sales Engineering​/Pre-Sales

Senior Sales Engineer (Biometric Access Control & Watchlist Alerting)

Seattle, WA (Headquarters) | SAFR from Real Networks

SAFR from Real Networks is a unified ecosystem of face-based computer vision solutions designed for real-world performance. Built on decades of innovation in AI and digital media, SAFR delivers industry-leading biometric access control, watchlist alerting, and intelligent video surveillance technologies that help enterprises enhance security, safety, and operational efficiency.

Real Networks is a U.S.

-based private company with a global footprint, committed to deploying responsible, high-performing computer vision solutions at scale.

SAFR is seeking a Senior Sales Engineer to accelerate growth of the SAFR™ product line across biometric access control, facial recognition watchlist alerting, and intelligent camera solutions.

This is a highly strategic, customer-facing role based at SAFR’s Seattle headquarters. You will serve as the technical driver for large enterprise opportunities—delivering compelling demonstrations, designing customer architectures, leading proof-of-concept deployments, and acting as a trusted advisor throughout the full customer lifecycle.

The role is approximately 80% pre-sales execution and 20% post-sales technical account leadership, ensuring strategic customers achieve long-term success with SAFR deployments in the field.

This position is ideal for someone who thrives at the intersection of technical depth, executive-level communication, and enterprise deal strategy.

• Partner with Sales to own the technical strategy for large, complex enterprise opportunities—from discovery through technical win and close.
• Deliver polished, high-impact solution demonstrations that differentiate SAFR in competitive evaluations.
• Design end-to-end architectures integrating SAFR software with customer security ecosystems.
• Lead proof-of-concept deployments in customer environments, ensuring success criteria alignment.
• Act as escalation point for strategic customer deployments, resolving field issues quickly.
• Perform regular technical account reviews to ensure systems meet expectations.
• Support distributors and integrators through partner enablement and training.
• Travel 30–60% regionally to support customers and key deployments.

• 7+ years in Sales Engineering / Pre-Sales Engineering within physical security, access control, or video surveillance industries.
• Proven success supporting enterprise-level sales cycles and strategic customer engagements.
• Strong familiarity with Video Management Systems (VMS):
  Genetec, Milestone, Avigilon, or equivalent.
• Strong familiarity with Physical Access Control Systems (PACS):
  Lenel
  
  S2, AMAG, Software House, Genetec, or equivalent.
• Exceptional communication skills, able to translate technical solutions into business outcomes.
• Entrepreneurial mindset, comfortable thriving in high-growth environments.

Real Networks is an
equal opportunity employer
. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status. We participate in E-Verify.

Salary range 110,000 to 150,000 annually