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Business Systems/ Tech Analyst Data Analyst

Business Operations, Partner Core Tech, AWS Specialist and Partner Sales Operations

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon Web Services, Inc.
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Data Analyst
  • Business
    Business Systems/ Tech Analyst, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The AWS Specialist and Partner Sales Operations team is seeking a driven, experienced Business Operations lead supporting the Partner Core Tech organization. The candidate for this role will be a strategic business partner in shaping the trajectory of the business. They will be able to transform data into compelling narratives and help drive our next phase of growth through operational excellence and innovative thinking.

Partner Core Tech is a team of Partner Solutions Architects (PSAs), Technical Program Managers (TPMs), and Customer Success Managers (CSMs) that serve as trusted technical advisors helping to unlock partner potential by guiding them to build innovative products, solutions, and services using Amazon Web Services capabilities. The team partners closely with the Partner Core team within the AWS Partner and Specialist Organization, focused on developing and executing both business and technical strategy across multiple dimensions: delivering technical execution to support scalable partner programs, delivering data-driven insights through advanced analytical tools, piloting new business models and technical capabilities, and managing strategic partner engagements.

Develops, implements, and manages operational processes, systems, and metrics to enable Partner Solutions Architects (PSAs), Technical Program Managers (TPMs), and Customer Success Managers (CSMs) to effectively scale partner technical enablement and drive partner success. Analyzes partner engagement performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day‑to‑day operational excellence through process management, performance analysis, technology support, business reviews, and operational planning.

As the AI‑powered partner landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance partner technical engagement processes and decision‑making. The Business Operations Lead will work closely with cross‑functional teams to responsibly implement and optimize AI‑driven tools and workflows that augment the Partner Core Tech organization’s productivity and effectiveness.

Process

& Metrics Management
  • Documents and implements standardized engagement processes and metrics, including goal and KPI definitions, and performance target cascades to support operational effectiveness across PSA, TPM, and CSM functions.
  • Manages success attribution processes and resolves escalations to ensure accurate reporting of technical impact and business outcomes on behalf of the stakeholder organization.
  • Leads Annual Planning Processes on behalf of stakeholders.
    • Analytics & Business Intelligence
  • Conducts performance analysis on partner engagement data, technical milestone completion rates, goal attainment, and forecast accuracy to identify potential risks.
  • Supports regular business reviews with insights on partner pipeline health, technical engagement trends, and operational efficiency.
  • Develops data‑driven insights through advanced analytical tools to inform both business and technical strategy.
    • Cross-Functional Collaboration
  • Coordinates cross‑functional projects to improve partner technical engagement efficiency and processes.
  • Partners with Partner Core business teams to align technical execution with scalable partner program delivery.
  • Supports strategic partner engagement management and pilot programs for new business models and technical capabilities.
    • AI-Enabled Operations
  • Orchestrates AI‑human collaboration in partner technical engagement processes.
  • Manages and optimizes AI‑powered insights and intelligence tools and automated engagement tracking systems.
  • Implements workflows and automation to streamline processes and improve team efficiency.
    • About the team About AWS

    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences

    AWS values diverse…

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