Desktop Support Specialist Intern

The Desktop Support Intern works as part of the IT Desktop Support team to provide customer-focused technical support to F5 employees. You will help with the setup, deployment, and troubleshooting of Windows 11, macOS, and mobile devices, as well as printers, conferencing gear, WIFI, LAN and tools like Zoom. You will also learn how assets are managed and tracked using Service Now, and how Azure is used for managing user and computer accounts.

This role is a great opportunity to build foundational IT skills, contribute to a positive customer experience, and learn in a supportive environment.

Key Responsibilities Work with team members to provide high-quality support to end users, both remotely and in person. Contribute to maintaining a positive and professional customer experience.

Perform other related duties as assigned to support the IT team and learning objectives. Knowledge, Skills, and Abilities Ability to follow instructions, ask questions, and learn from feedback. Good communication and teamwork skills.

Ability to stay organized and document your work.
** Requirements / Qualifications
** for the internship and for a subsequent full-time role upon graduation if offered.
** Eligibility:
This internship is open to students pursuing their bachelors or masters degree at an accredited college or university in the US, planning to graduate between December 2026 and June 2027.*
* ** Our interns – and their conversion role - are required to be based on one of our US hub locations where you can experience a hybrid working environment.
This internship and the full-time conversion will be based in Seattle, WA. Interns are expected to relocate.
*** Training & Mentoring:
Develop your skills with comprehensive training and support from experienced mentors.
* Wellness Weekends:
Enjoy additional days off for rest and rejuvenation.
* Continuous Learning:
Embrace daily learning opportunities with autonomy and responsibility.
* Intern Week:
Gather with company leaders, fellow interns, and future colleagues for a fun and interactive week of events to celebrate interns and prepare you for a future ies are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone/online meetings, and read printed or electronic material.

The role may be hybrid and require periodic in-office collaboration. Additional hours may occasionally be required to support project milestones.

The

Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.

Request by contacting
** Remote**:
Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.
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