Sr. Cyber Security Analyst; EDR​/SIEM

Join to apply for the Sr. Cyber Security Analyst (EDR/SIEM) role at Konica Minolta Business Solutions U.S.A., Inc.

Join to apply for the Sr. Cyber Security Analyst (EDR/SIEM) role at Konica Minolta Business Solutions U.S.A., Inc.

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• Support of two of All Covered’s Security Services, SIEM and MEDR.
• Provide customers with in-depth technical analysis and support related to managed security services offerings.
• Deliver high quality and consistent security investigations through adherence to established processes, procedures, baselines, and standards.
• Determine customer security requirements by evaluating business strategies and requirements, researching information security standards, evaluating architecture/platforms, and identifying integration issues.
• Act as an escalation point for peer analysts, using technical and conceptual skills to thoroughly investigate security events and incidents and provide valuable recommendations to customers.
• Develop, maintain, and deliver training materials.
• Develop and maintain detailed documentation for managed services that include runbooks, network diagrams, and process/escalation flows.
• Build strong cross-functional relationships with other All Covered teams, as well as with external partners, peers, and professional organizations
• Define action plans that are simple to implement, effective at reducing risk, and as much as possible, utilize existing people, processes, and technologies
• Fully understand and support the organization's vision, core values, goals, and objectives
• Perform other duties as required or assigned
• Please note, the working hours for this role will be Mon-Fri 1pm-8pm PT/4pm-12am ET**
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• Support of two of All Covered’s Security Services, SIEM and MEDR.
• Provide customers with in-depth technical analysis and support related to managed security services offerings.
• Deliver high quality and consistent security investigations through adherence to established processes, procedures, baselines, and standards.
• Determine customer security requirements by evaluating business strategies and requirements, researching information security standards, evaluating architecture/platforms, and identifying integration issues.
• Act as an escalation point for peer analysts, using technical and conceptual skills to thoroughly investigate security events and incidents and provide valuable recommendations to customers.
• Develop, maintain, and deliver training materials.
• Develop and maintain detailed documentation for managed services that include runbooks, network diagrams, and process/escalation flows.
• Build strong cross-functional relationships with other All Covered teams, as well as with external partners, peers, and professional organizations
• Define action plans that are simple to implement, effective at reducing risk, and as much as possible, utilize existing people, processes, and technologies
• Fully understand and support the organization's vision, core values, goals, and objectives
• Perform other duties as required or assigned
• Please note, the working hours for this role will be Mon-Fri 1pm-8pm PT/4pm-12am ET**
  *

• Discipline to work remotely and communicate clearly
• Strong business acumen and a drive toward business growth
• Comfortable interacting at all levels within an internal or customer organization
• Excellent verbal and written communication skills to clearly communicate business-critical problems and solutions to customers
• Experience with in a Managed Security Service Provider (MSSP) environment
• Experience in delivering on-time projects related to security technology implementation
• Ability to exhibit leadership skills in a cross-functional team
• Commitment to high quality customer service with initiative and follow-through
• In-depth knowledge in a diverse range of cybersecurity concepts and controls that provides the ability to discuss, consult on, and drive solutions for customers
• Proficiency in operating systems including Microsoft Windows, RHES, CentOS, Ubuntu Linux, and MacOS
• Strong organizational and time management skills

• Bachelor's degree in computer science, Information Security preferred, or…