Manager, Security Operations

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost‑effective, high‑performance infrastructure for AI start‑ups and large enterprise customers. Nscale enables AI‑focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We’re hiring a Manager, Security Operations to build and lead Nscale’s Security Operations Center (SOC) and own 24x7 security monitoring and response operations.

This is a hands‑on leadership role that sits at the center of Nscale’s security function, combining team leadership with day‑to‑day operational excellence. You’ll lead SOC analysts responsible for detecting, triaging, and escalating security events across infrastructure, endpoints, and enterprise systems, while working closely with Detection & Response, Incident Response, and Security Engineering.

You’ll play a key role in evolving how security operations works at Nscale by improving workflows, strengthening coverage, and advancing the use of automation and AI‑driven detection and response. This role matters because it helps ensure the SOC can scale effectively, respond decisively, and continuously improve the quality and efficiency of security operations.

This role will be part of the global CISO organization.

• Build and scale a 24x7 Security Operations Center (SOC) for Nscale
• Manage and develop a team of SOC analysts through hiring, training, and performance management
• Design coverage models, including shift structures and on‑call rotations
• Foster a culture of continuous improvement, learning, and responsible use of AI in security operations

• Own alert monitoring, investigation, and escalation across infrastructure, endpoints, and enterprise systems
• Define and enforce SOC processes for triage, escalation, and incident handling workflows
• Act as an escalation point for high‑severity security events
• Coordinate smooth handoffs during major incidents in partnership with Incident Response

• Drive adoption of AI and automation to improve alert triage, enrichment, and response workflows
• Partner with Detection & Response to improve alert quality, coverage, and signal‑to‑noise ratio
• Advance AI‑assisted detection techniques that strengthen SOC efficiency and effectiveness
• Improve tooling, case management, and automated response systems

• Establish operational metrics including SLAs, MTTR, alert fidelity, and coverage
• Track SOC performance to identify gaps and improvement opportunities
• Balance operational efficiency with analyst experience and retention
• Drive process and workflow improvements that increase consistency and response quality

• SLAs
• MTTR
• Alert fidelity
• Coverage

• 6–10+ years of experience in security operations or SOC environments
• 2+ years of experience managing or leading security operations teams
• Strong understanding of SOC workflows, triage processes, and escalation models
• Hands‑on experience with SIEM, EDR/XDR, and security monitoring tools
• Familiarity with cloud environments and modern infrastructure
• Experience building or scaling 24x7 operations and shift‑based teams
• Experience leveraging or implementing automation and AI‑assisted workflows in security operations
• Strong leadership and people management skills
• Ability to balance operational efficiency with analyst experience and retention
• Experience in high‑scale or infrastructure‑heavy environments, AI/ML environments, GPU‑based infrastructure, SOAR platforms, or close partnership with detection engineering and incident response teams is a plus

At Nscale, you’ll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We’re building something extraordinary, and we want you at the core.

Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months.

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