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UX Research Operations Coordinator
Job in
Seattle, King County, Washington, 98134, USA
Listed on 2026-04-21
Listing for:
Kaav, Inc.
Full Time
position Listed on 2026-04-21
Job specializations:
-
IT/Tech
Technical Writer
Job Description & How to Apply Below
Required Skills -UX Research, Coordination, Project leadership
Job Duties - Responsible for recruiting research participants, coordinating research logistics and supporting the team in research operations activities.
Specifically:
+ Recruit & schedule research participants in the US, Canada, and select European countries
+ Coordinate research participant compensation
+ Coordinate logistical needs for research studies (e.g., set up MIRO boards, set up and test research equipment, set up digital or physical observation rooms)
+ Communicate with Starbucks regional store operations leaders and store employees
+ Track the progress on current and incoming research requests
+ Coordinate research team travel & logistics
+ Coordinate participant consent forms and data usage reviews
+ Implement participant tracking & communications processes using a Customer Relationship Management (CRM) system
Job Requirements -"All are required:
+ Strong Microsoft Outlook skills for managing emails and scheduling, experience with Microsoft Teams for video calls and producing Microsoft Teams Live events is a plus
+ Experience working on or with a research team or research environment (doesn't necessarily have to be UX research)
+ Strong project management, documentation and organizational skills
+ Experience recruiting and scheduling research participants
+ A strong communicator, in both written and verbal formats
+ Experience using UX tools (e.g., Miro, Figma, Jira)
+
Experience with Customer Relationship Management (CRM) systems or similar software
+ Best qualified candidates to be on-site most days at the Seattle SODO office and occasionally local travel within a 2-hour drive of Seattle."
Desired Skills & Experience - Team player, multi-tasking, UX Research experience
Required Skills : UX Design,ux
Additional Skills : UX Researcher,Production Coordinator
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