Site Reliability Engineer, Product - USDS

Responsibilities

About the team:
The Product Engineering team monitors and maintains the availability of Tik Tok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.

In this role, you will:

• Gain a solid understanding of the various components and services that power the Tik Tok experience
• Maintain services to meet service-level-agreements (SLAs) and service-level-objectives (SLOs) by measuring and monitoring availability, performance, and overall system health
• Participate as part of a global team to support site‑up issues to ensure that services are reliable, fault‑tolerant, efficiently scalable and cost‑effective
• Scale system sustainability through mechanisms such as automation; evolve system reliability, efficiency, and velocity by pushing for changes
• Provide user support, incident responses and postmortems

Minimum Qualifications

• Bachelor or above degree in Computer Science or a related technical discipline with 3+ years experience in the deployment and administration of large‑scale distributed systems
• Strong understanding of Unix/Linux operating systems internals and administration, networking (e.g., TCP/IP, routing, network topologies and hardware), storage systems, and database systems
• Experience in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, Java Script
• Experience in debugging and optimizing code and automating routine tasks
• Experience in development, testing, deployment and administration of one or more of the following types of systems:
  Nginx, Kubernetes, Docker, Open Stack, Hadoop, Spark, Flink, Kafka
• Experience in designing and analyzing large‑scale distributed systems is preferred
• Strong skills in problem solving and communication

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

【For Pay Transparency】Compensation Description (Annually). The base salary range for this position in the selected city is $129,960 - $246,240 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.