Solutions Engineer

Ask any employee to explain their benefits, and you'll likely get a confused shrug. Ask any HR leader if their benefits investment is working, and you'll get an honest "I don't know." For employees, benefits are confusing and overwhelming. For HR and finance leaders, benefits are the second-largest expense, but they lack the visibility to know what's working and what's wasted.

At Avante, we’re changing that. We’re an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our agent Carly provides personalized, always‑on benefits guidance. For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention, and delivers strategic intelligence on costs, utilization, and outcomes in seconds. Together, these agents create a closed‑loop system where employee engagement data informs benefits strategy, and smarter strategy improves the employee experience.

We’re based in Seattle and work 4 days a week in the office (one day remote). We’ve proven the platform with Fortune 2000 customers and we’re now scaling our go‑to‑market motion. We’re hiring our first Solutions Engineer to support enterprise deals and strengthen how we show up in technical buying environments.

This is Avante’s first Solutions Engineer hire. You will partner closely with Sales to lead the technical side of the deal across the enterprise sales cycle.

You will be involved from technical discovery through final validation, helping customers understand how Avante works, how it fits into their environment, and why it meets their security and compliance requirements. This includes deep involvement in demos, solution design, and technical diligence with enterprise stakeholders.

Avante sells into complex organizations with multiple stakeholders, including HR, finance, and CIO and security teams. You need to be comfortable navigating those conversations, translating technical concepts clearly, and representing the product with credibility.

This is a highly cross‑functional role. You will work closely with Sales, Product, Engineering, and Customer Success to ensure technical accuracy, strong deal execution, and a clear path from evaluation to deployment.

Technical deal execution Partner with Account Executives throughout the sales cycle. Lead technical discovery, participate in solution validation, and support deals through final stages including security and compliance review.

Demos and solution design Prepare and deliver tailored demos based on customer needs. Define the demo path, highlight relevant use cases, and adapt to both technical and non‑technical audiences.

Security, data privacy, and AI compliance conversations Handle technical diligence across Info Sec, data privacy, and AI compliance. Engage confidently with stakeholders evaluating risk, architecture, and regulatory considerations.

Architecture and product understanding Develop a strong understanding of Avante’s technical architecture, infrastructure, and data model. Translate how the system works into clear, customer‑facing explanations.

Partner and channel support Support broker and partner‑led deals. Participate in joint sessions, technical walkthroughs, and customer‑facing engagements where partners are involved.

Late‑stage deal support Contribute to RFPs, security questionnaires, and final validation steps. Help ensure technical confidence in Avante as a chosen solution.

• Sales on deal strategy, discovery, and execution
• Customer Success on deployment expectations and handoff context
• Product and Engineering on technical accuracy and product feedback
• Partners including brokers and consultants bringing Avante into enterprise accounts

• Experience supporting enterprise sales cycles in a customer‑facing technical role
• Experience selling into CHRO, CFO, or CIO organizations
• Experience in HR tech, benefits, healthcare, or insurance
• Strong technical foundation with the ability to explain architecture, infrastructure, and data concepts clearly
• Familiarity with cloud infrastructure and modern data systems
• Working knowledge of modern AI systems and how they…