Senior Site Reliability Engineer, Product - USDS

About the team

The Product Engineering team monitors and maintains the availability of Tik Tok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.

Hybrid work schedule: employees work in the office 5 days a week, or as directed by their manager/department. The company regularly reviews its hybrid work model, which may change at any time.

You will be responsible for ensuring the reliability, performance, and scalability of our production systems. You will play a critical role in ensuring our systems are designed and operated with resiliency and high availability in mind.

• Collaborate with cross-functional teams to design, deploy, and operate large-scale, high-availability systems
• Develop and maintain automation tools and processes to improve the reliability and efficiency of our systems
• Act as a technical lead for SRE-related initiatives, providing guidance and mentorship to team members
• Work closely with software engineers to diagnose and resolve production issues
• Continuously monitor and evaluate the health of our systems, proactively identifying and addressing potential issues before they become problems
• Drive innovation and improvement in our infrastructure and processes through experimentation and research
• Participate in the design and implementation of disaster recovery plans

• Minimum:
  Bachelor or above degree in Computer Science or related technical discipline
• 5+ years experience in Site Reliability Engineering, Production Engineering or similar role, working with large-scale distributed systems
• Strong understanding of containers and container orchestration tools such as Docker and Kubernetes
• In-depth knowledge of Unix/Linux systems administration, network fundamentals and storage systems
• Proficiency in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, Java Script
• Strong analytical and problem‑solving skills

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Compensation
The base salary range for this position in the selected city is $177,688 - $341,734 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits
Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Location
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.