Site Reliability Engineer - Compute Platform

Responsibilities

• Responsible for the reliability of Tik Tok’s major data warehouse products, services, and query engines, such as Click House, Spark, Presto, Doris, etc.
• Uphold Service Level Agreements (SLAs): ensure that all service level objectives and agreements from Byte Dance’s Data Platform services are met and respond promptly to any system outages or issues.
• Continuous Performance Optimization: analyze service performance and reliability patterns to identify potential bottlenecks, implement proactive measures to prevent disruptions, and work with development teams to optimize application performance.
• Incident Management: lead efforts to troubleshoot and resolve service incidents and postmortems, and coordinate with cross-functional teams to mitigate service-impacting events.
• Infrastructure Automation: automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
• Collaboration:
  
  engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Capacity and Demand Planning: assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Stay Updated: keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

• Bachelor’s degree or higher in Computer Science, Engineering, or related field.
  • Pursuit of computer science and internet technology.
• In-depth understanding of Linux, computer networking, and databases.
• Proficiency with common SRE/Dev Ops open-source toolsets, system monitoring tools, and container orchestration platforms such as Kubernetes.
• Experience or familiarity with open-source technologies like Click House, Hadoop, Doris, Spark, Presto, and Kubernetes.
• Strong coding skills in at least one scripting or programming language (Python, Shell, Java, Go, etc.).
• Excellent problem-solving skills and the ability to think critically.

• Base salary range (annually): $148,200 - $368,220.
• Benefits may include medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short- and long-term disability coverage; life insurance; wellbeing benefits; paid holidays; paid sick days; and paid personal time.
• Eligibility for discretionary bonuses/incentives and restricted stock units.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and are dedicated to fostering an environment that reflects the communities we serve.