Tech Lead, Site Reliability Engineering – Global Traffic Platform

Responsibilities

About the Team

The Global Traffic Infrastructure (GTI) team leverages unified platform capabilities to manage edge infrastructure outside China (both self‑built and third‑party) providing standardized, compliant, scalable, and cost‑effective traffic infrastructure capabilities for edge services. Our vision is to build a global edge traffic infrastructure platform and become the long‑term cornerstone of Byte Dance’s global edge business in terms of scale, performance, and cost.

• Align with business stability goals; own the overall SLO strategy and execution for the platform; build and operate an SLO/SLI & Error Budget framework covering critical user journeys/services.
• Drive end‑to‑end release/change management across code, configuration, network and capacity; establish standardized change reviews, canary/phased rollout strategies, rollback mechanisms, and release window governance.
• Build a global 24x7 follow‑the‑sun on‑call model; unify incident processes (triage, response, escalation, communication) to reduce blast radius and recovery time.
• Lead major incident post‑mortems; drive cross‑team stability programs (chaos engineering, capacity stress testing, SPOF elimination); distill reusable best practices.
• Partner closely with platform engineering and network/infrastructure teams to shift‑left operability and reliability requirements into architectural design and development workflows.

• Strong grasp of SLO/SLI, Error Budget, incident management, and post‑mortems, with proven production adoption experience in large‑scale online systems.
• Deep understanding of CI/CD pipelines and deployment patterns such as blue‑green, canary, phased rollout, configuration management, and feature flags; able to design and promote a unified change governance system.
• Familiar with multi‑active architectures, cross‑region DR, fault domain design, and degradation strategies; able to plan and execute chaos engineering exercises.
• Hands‑on experience across metrics, logs, tracing and profiling; familiarity with eBPF‑based approaches to improve observability and troubleshooting efficiency.
• Understanding of Kubernetes, CNI, traffic management, and global LB/Anycast; practical exposure to self‑built CDN/edge node runtimes.
• Experience leading cross‑functional stability initiatives, defining technical standards and on‑call practices, and building a learning‑oriented SRE team.

• Proven track record of scaling and operating a global follow‑the‑sun on‑call and incident command process across regions/time zones.
• Depth in eBPF‑based observability and diagnosis tool chains, and/or edge traffic infrastructure operations.
• Demonstrated ability to communicate effectively with global teams across multiple time zones; experience leading complex cross‑border technical collaborations.
• Experience managing teams of 8–10 engineers in a global, distributed environment.

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【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $232,560 - $427,500 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid…