AI Strategist

AI Customer Engineer - Senior Director About the role

As a Senior AI Customer Engineer, you will make an impact by shaping and delivering innovative AI‑driven solutions that help clients unlock business value. You will partner with sales, engineering, and industry experts to translate client challenges into scalable AI solutions, driving both technical design and commercial success.

You will be a valued member of the AI Sales Engineering team and work collaboratively with account teams, offering specialists, and client stakeholders to bring cutting‑edge GenAI/AI use cases to life.

• Partner with business, industry, and offering teams to build the technology stack and solution approach for AI‑led offerings
• Lead client discovery and ideation sessions, translating ambiguous business challenges into solution hypotheses and conceptual architectures
• Define end‑to‑end solution options, including architecture, data/ML needs, integration patterns, and partner components
• Develop client‑ready proposals, solution narratives, and demos, and lead technical discussions to advance deal progression
• Lead and mentor a team of Sales Engineers, building capability and driving pursuit excellence across opportunities

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3‑4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.

• Experience in AI/ML, GenAI, or solution architecture, with hands‑on exposure to LLMs and enterprise AI solutions
• Proven ability to shape and close complex technical deals, including proposals, SoWs, and solution design
• Experience leading client workshops, ideation sessions, and technical presentations
  
  Strong understanding of data, ML pipelines, integration architectures, and cloud ecosystems
• Demonstrated ability to collaborate across sales, engineering, and delivery teams and influence stakeholders

• Experience building AI prototypes, MVPs, or POCs during sales cycles
• Exposure to hyperscalers, partner ecosystems, and co‑sell models
• Track record of leading cross‑functional pursuits and deal orchestration
• Strong storytelling skills with the ability to translate complex technical concepts into business outcomes
• Experience leading or mentoring teams in a sales engineering or technical consulting environment

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The annual salary for this position is between $200,000-$ depending on experience and other qualifications of the successful candidate.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.