Associate Engineer II-Network Operations Center

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• Posted on May 19, 2026

Showing 1 location

Seattle, WA 98104, USA

• Information Technology
• Full-Time
• Requisition #: ASSOC
  003598

Salary range is $81K to $149K with a midpoint of $101K. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits:
  We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off:
  Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card:
  All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement:
  Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices:
  We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

This position description is for two openings: one regular full-time position, and one term-limited position with an assignment duration of 5 years.

The Associate Engineer II, Network Operations Center (NOC) role builds upon the foundation of Associate Engineer I and represents a more autonomous engineering position within the NOC. Candidates are not expected to possess mastery in all four focus areas (Server & Infrastructure Operations, Network & Infrastructure Monitoring, Software & Tooling, Major Incident Response). Instead, successful candidates will demonstrate:
Depth in at least one area, strong working knowledge across others, and the ability to mentor Associate Engineers I, act as a technical escalation point, and drive continuous improvement within the NOC. Associate Engineers II are expected to function with minimal supervision, lead by example during incidents, and contribute to the design and enhancement of tools, monitoring, and workflows.

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Server & Infrastructure Operations

• Own troubleshooting and resolution for complex Windows and Linux server issues without routine escalation.
• Lead patch management cycles and ensure compliance reporting.
• Administer and optimize VMware ESXi clusters, including HA/DR configuration and resource balancing.
• Deploy and support hybrid infrastructure (on-prem + Azure).
• Develop automation scripts to standardize recurring server administration and remediation tasks.
• Mentor Associate Engineers I on server troubleshooting and maintenance procedures.

Network & Infrastructure Monitoring

• Lead triage for network outages, performance degradation, and device failures.
• Perform initial analysis of switch/router configs and logs to isolate faults prior to escalation.
• Configure and tune network monitoring systems (Solar Winds, Intermapper) to improve detection accuracy.
• Validate VLAN, trunk, and routing…