Recruiting Manager, Customer

Customer Recruiting Manager

At Axon, we’re on a mission to Protect Life. We are seeking a Customer Recruiting Manager to design and drive innovative, scalable hiring strategies across customer experience roles in Sales, Customer, Professional Services, and Operations.

• Lead, inspire & scale:
  Manage and mentor a high-performing team of recruiters focused on high-volume hiring across multiple geographies and disciplines.
• High-volume strategy & execution:
  Build and execute high-impact, high-volume recruitment strategies that meet aggressive hiring targets without compromising on quality.
• Client partnership:
  Serve as a trusted advisor to senior stakeholders across Sales, PSO and Operations teams, guiding workforce planning and ensuring recruiting strategies are aligned with business needs.
• Optimize for scale:
  Continuously analyze and refine recruiting processes to improve throughput, candidate experience, and team productivity.
• Data & metrics leadership:
  Leverage recruiting analytics and dashboards to guide decisions, forecast hiring trends, and communicate performance across stakeholders.
• Market expertise:
  Stay current on talent market trends including compensation benchmarks, sourcing channels, and competitive intelligence to ensure Axon remains an employer of choice.

• 1-3 years of experience managing a recruiting team, preferably in high-growth or high-volume environments.
• Proven success managing high-volume hiring campaigns across sales, software, hardware, or tech‑adjacent roles in a fast‑paced setting.
• 5+ years of client-facing experience, driving partnerships with senior leaders.
• Experience with customer experience recruitment is a strong plus.
• Proficiency in ATS platforms (e.g., Greenhouse, Lever) and recruitment analytics tools.
• Strategic mindset with excellent problem‑solving, organizational, and communication skills.
• Resilience, adaptability, and a proactive approach in dynamic, fast‑scaling environments.

This role is based out of our Seattle Office and follows a hybrid schedule. Team members are expected to work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays unless an approved accommodation exists.

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in our offices

$116,524—$186,438 USD

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at a or via our Axon Privacy Web Form. For more information, see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

Phishing alert:
Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, Whats App, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at  If you receive a suspicious offer or outreach from an email address that is not , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to

Important note:

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.