Senior Infrastructure Engineer

About Omnidian

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience.

We are a certified B Corp, headquartered in Seattle. We are looking to fill this particular role with someone who can commit to a hybrid schedule in our Seattle office for more face-to-face interactions with team members.

As a Sr. Infrastructure Engineer at Omnidian, you will drive core infrastructure execution and technical automation during a period of rapid global expansion. You will spend 60% of your time leading key IT infrastructure projects from technical setup to operational rollout, 20% partnering with Information Security on vulnerability remediation, and 20% providing Level 2+ technical escalation support for our asynchronous workforce across the US, Australia, and Latin America.

You are an experienced, self-directed professional who thrives on optimizing global configurations, minimizing system drift, and leveraging modern AI tools to eliminate manual overhead.

At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you.

Project Administration & Core Ownership (60%)

• Project Execution: Lead the technical deployment and lifecycle management of core platforms (such as IDP, MDM, and ITAM tools) from setup to full rollout under general guidance.
• Technical Escalation: Act as the senior resource for the IT service desk, assisting team members with complex configurations and advanced troubleshooting.
• Systems Optimization: Manage and optimize SharePoint Online, ensuring site designs and permissions structures adhere strictly to established corporate data-governance baselines.
• Infrastructure Scaling: Adapt and scale global infrastructure to accommodate rapid international expansion. Build and manage automated, zero‑touch deployment frameworks for a mixed‑OS fleet (Windows & Mac) using modern, unified endpoint management tools like Jump Cloud, Ninja One, or Kandji/Iru, ensuring seamless hardware delivery and security compliance for offshore staff.

Security & Compliance (20%)

• Vulnerability Remediation: Partner directly with the Information Security Team to swiftly execute technical tasks required to remediate infrastructure vulnerabilities within SOC2 and ISO frameworks.
• DR & BCP Alignment: Assist in the testing and technical maintenance of corporate Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Technical Baselines: Establish and enforce configuration baselines for all managed workstations to eliminate configuration drift across the global fleet.

Advanced Support & Operations (20%)

• L2+ Operations: Provide high-level technical support for complex hardware, network, and cloud software issues that exceed standard service desk capabilities.
• Observability & Monitoring: Deploy and fine‑tune infrastructure monitoring tools to proactively track global system health and maintain situational awareness.
• Vendor & Stack Administration: Coordinate with SaaS and infrastructure vendors to resolve systemic bugs, manage API integrations, and provide deep technical administration for Google Workspace, Azure/GCP, and EDR systems.

Universal Methodology (Applied across all responsibilities)

• ITIL Service Delivery: Follow disciplined ITIL frameworks for incident, request, and rigorous change management to ensure minimal business disruption.
• AI-Augmented Engineering: Proactively leverage generative AI tools to validate administrative scripts, synthesize technical data, and rapidly author standard operating procedures (SOPs).
• Knowledge Management: Act as a core contributor to the team knowledge base, ensuring infrastructure configuration changes and workflows are thoroughly documented.

• Experienced Project Driver: Proven track record of executing mid‑to‑large scale IT infrastructure projects and delivering them reliably on schedule.
• Analytical Systems Thinker: Possesses the situational awareness to understand the…