Account Manager, Strategic Insights

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.

Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.

Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

About The Role:

The way consumers discover and buy products is being rewritten - and Stackline sits at the center of that shift. As a Manager on the Strategic Insights team, you'll be a trusted advisor to some of the world's most recognized brands, helping them navigate a rapidly evolving landscape where AI-powered shopping agents, digital shelf dynamics, and real-time data are reshaping how purchase decisions get made.

You'll combine Stackline's proprietary datasets with a powerful suite of AI tools to uncover growth opportunities, build compelling narratives, and deliver recommendations that move the needle. This isn't a back-office analytics role - you'll be the face of Stackline for your clients, leading calls, shaping strategy, and translating complex data into clear direction. If you're someone who thrives in client conversations as much as in spreadsheets, and who gets genuinely excited about what AI is doing to commerce, this role was built for you.

This is a hybrid role (4 days/week in office) at our office located in Downtown Seattle.

What You Will Do:

Client Relationships & Communication

• Own and grow consulting relationships with a portfolio of leading global brands, serving as their strategic advisor
• Lead client calls with confidence - synthesizing performance trends, aligning on priorities, and proactively bringing new ideas to the table
• Translate complex datasets and analyses into polished, persuasive narratives for executive and cross-functional stakeholders
• Build and deliver high-quality client-facing materials - presentations, performance recaps, one-pagers, and strategic frameworks - that make data feel urgent and actionable

Ecommerce Strategy & AI Shopping

• Conduct deep market, category, and competitor analyses to sharpen clients' ecommerce strategies and keep them ahead of fast-moving trends
• Advise clients on how to win across both the traditional digital shelf and the emerging agentic shelf - where AI assistants like Amazon Rufus, ChatGPT Shopping, and Perplexity are increasingly driving purchase decisions
• Identify optimization opportunities across AI shopping visibility, content, pricing, promotions, and advertising - and connect those levers to measurable business outcomes

AI-Powered Analysis & Insight

• Work inside a robust stack of AI tools - including Stackline's proprietary AI Visibility and Advisor platforms - to accelerate research, surface insights faster, and produce higher-quality deliverables in less time
• Use AI to streamline recurring workflows: automated reporting, trend detection, content audits, and more
• Identify opportunities to scale or automate existing service offerings, contributing to how the team evolves its delivery model
• Generate performance reports and forecasts that connect historical data to forward-looking strategic recommendations

Who We Are Looking For:

Must-Haves

• Bachelor's degree in Business, Marketing, Communications, the Liberal Arts, or a related field
• 3-4 years of experience in ecommerce, retail analytics, consulting, or a client-facing analytics role
• Exceptional communication skills - written, verbal, and visual - with a demonstrated ability to build trust with clients and stakeholders
• Advanced proficiency in Excel and PowerPoint; you know how to make data compelling, not just accurate
• Proven ability to synthesize large, complex datasets into clear, confident recommendations
• Hands-on experience with AI tools (Claude,…