Senior Manager PMT-ES, AWS Fraud Prevention

Key Job Responsibilities Strategic Leadership

• Define and execute the multi-year product strategy for global payment adoption and customer accessibility across AWS's expanding customer base
• Partner with senior leadership across AWS Billing, Accounting, Fin Tech, Sales, and external financial institutions to align product roadmaps with business objectives
• Establish product metrics and KPIs that balance customer adoption, payment success rates, and revenue optimization

• Lead a team of product managers responsible for the payments adoption portfolio spanning payment methods expansion, enterprise onboarding, and GenAI-powered tools
• Prioritize and sequence initiatives across geographic payment coverage expansion, payment method diversification, and customer contact point optimization
• Coordinate product launches across 33+ engineering teams spanning multiple organizations
• Champion customer‑centric solutions that reduce barriers to AWS adoption while maintaining security, compliance, and financial controls
• Champion AI‑driven development in the organization, including GenAI applications for payment lifecycle management

• Work closely with engineering leaders to balance technical architecture decisions with product requirements across Payments and Fraud Prevention teams
• Partner with operations teams to ensure products are scalable and operationally excellent across payment processing, cash application, and collections
• Collaborate with legal, compliance, and security teams to navigate regulatory requirements across global markets and emerging payment technologies
• Coordinate with external partners including payment processors, financial institutions, real‑time payment networks, and blockchain providers

• Identify emerging payment technologies (real‑time payments, stable coins, embedded checkout) and financing models that could benefit AWS customers
• Drive automation and machine learning initiatives to improve payment success rates and operational scalability
• Balance innovation velocity with the security, stability, and compliance requirements of financial systems serving millions of customers globally

Join a mission‑critical organization of 500+ builders protecting billions in AWS revenue while enabling seamless customer experiences across global markets. Our team combines world‑class engineering talent with product innovation to solve complex challenges at the intersection of payments, fraud prevention, and customer adoption—managing the complete financial lifecycle from processing payments in 14+ currencies to detecting sophisticated fraud patterns and delivering innovative financing solutions.

You’ll lead product managers who ship systems processing millions of daily transactions, leverage ML for fraud detection, and create products that accelerate customer success and expand AWS's global reach. This is a team where your decisions directly impact AWS's financial health, customer trust, and competitive advantage, working alongside passionate builders who thrive on solving hard problems at unprecedented scale while maintaining the highest standards of security and operational excellence.

• 5+ years of people management experience
• Bachelor's degree in Computer Science or a related field
• Experience in people management
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience overseeing roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

• 8+ years of successful technology products work from ideation through launch experience
• Experience delivering technology products or services in a high‑growth environment
• Experience shaping business strategy for technical products or services for large enterprises or partners
• Experience with cloud‑native technologies

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