Solutions Engineer

Ask any employee to explain their benefits, and you'll likely get a confused shrug. Ask any HR leader if their benefits investment is working, and you'll get an honest "I don't know." For employees, benefits are confusing and overwhelming. For HR and finance leaders, benefits are the second-largest expense, but they lack the visibility to know what's working and what's wasted.

At Avante, we're changing that. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our agent Carly provides personalized, always-on benefits guidance. For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention, and delivers strategic intelligence on costs, utilization, and outcomes in seconds. Together, these agents create a closed-loop system where employee engagement data informs benefits strategy, and smarter strategy improves the employee experience.

We're based in Seattle and work 4 days a week in the office (one day remote). We've proven the platform with Fortune 2000 customers and we're now scaling our go-to-market motion. We're hiring our first Solutions Engineer to support enterprise deals and strengthen how we show up in technical buying environments.

The Role

This is Avante's first Solutions Engineer hire. You will partner closely with Sales to lead the technical side of the deal across the enterprise sales cycle.

You will be involved from technical discovery through final validation, helping customers understand how Avante works, how it fits into their environment, and why it meets their security and compliance requirements. This includes deep involvement in demos, solution design, and technical diligence with enterprise stakeholders.

Avante sells into complex organizations with multiple stakeholders, including HR, finance, and CIO and security teams. You need to be comfortable navigating those conversations, translating technical concepts clearly, and representing the product with credibility.

This is a highly cross-functional role. You will work closely with Sales, Product, Engineering, and Customer Success to ensure technical accuracy, strong deal execution, and a clear path from evaluation to deployment.

What You'll Own

Technical deal executionPartner with Account Executives throughout the sales cycle. Lead technical discovery, participate in solution validation, and support deals through final stages including security and compliance review.

Demos and solution designPrepare and deliver tailored demos based on customer needs. Define the demo path, highlight relevant use cases, and adapt to both technical and non-technical audiences.

Security, data privacy, and AI compliance conversationsHandle technical diligence across Info Sec, data privacy, and AI compliance. Engage confidently with stakeholders evaluating risk, architecture, and regulatory considerations.

Architecture and product understandingDevelop a strong understanding of Avante's technical architecture, infrastructure, and data model. Translate how the system works into clear, customer-facing explanations.

Partner and channel supportSupport broker and partner-led deals. Participate in joint sessions, technical walkthroughs, and customer-facing engagements where partners are involved.

Late-stage deal supportContribute to RFPs, security questionnaires, and final validation steps. Help ensure technical confidence in Avante as a chosen solution.

Who You'll Partner With

Sales on deal strategy, discovery, and execution
Customer Success on deployment expectations and handoff context
Product and Engineering on technical accuracy and product feedback
Partners including brokers and consultants bringing Avante into enterprise accounts

What We're Looking For

Experience supporting enterprise sales cycles in a customer-facing technical role
Experience selling into CHRO, CFO, or CIO organizations
Experience in HR tech, benefits, healthcare, or insurance

Strong technical foundation with the ability to explain architecture, infrastructure, and data concepts clearly
Familiarity with cloud infrastructure and modern data systems
Working knowledge of modern AI systems and how they are deployed in enterprise environments
Familiarity with security, data privacy, and compliance considerations in enterprise software
Ability to communicate effectively with both technical and business stakeholders
Comfort operating in a fast-moving, early-stage environment
Strong collaboration skills across Sales, Product, and Engineering

Nice to Have:

Experience supporting partner or channel-led sales motions
Background in early-stage or category-creating companies

How We Work

Our four values aren't aspirational. They translate into concrete operating tenets that shape how we make decisions every day.

Beat Yesterday. We re-evaluate our own toolkit every quarter, because the workflows that made you effective three months ago may already be outdated. We act on 70% of the information rather than waiting for certainty. We timebox, execute,…