Engagement Manager, WWPS ProServe

Description

Final date to receive applications:
Jun 6, 2026. The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.

You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• 5+ years of cloud computing experience
• Experience in project management of technical programs
• 5+ years of IT implementation experience
• Current, active US Government Security Clearance of Top Secret or above

• 1+ years of professional work experience, or experience with AWS services or other cloud offerings
• Knowledge of AWS services
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers
• Experience supporting National Security mission systems, and the ability to represent AWS within the customer's environment, driving discussions with senior personnel regarding trade‑offs, best practices, project management, and risk mitigation
• Hold at least one active project management certification, understand the value proposition of the public cloud and has delivered cloud engagements, presented to C‑level executives and technical subject matter experts, balanced multiple stakeholders, and managed projects with 10+ resources, 6+ months, or $250k+ in contract value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary ranges (USD annually for each location):
USA, CO, Denver -
- USA, MD, Jessup -
- USA, VA, Arlington -
- USA, VA, Herndon -  -

Company:
Amazon Web Services, Inc.
Job : A