Product Manager- Seattle, WA

Overview

Confiz is seeking an experienced Product Manager to join one of the product teams of our largest retail clients in Seattle, WA. This role plays a critical part in driving execution across defined objectives within the Customer Orders domain, with a strong emphasis on delivery, stakeholder alignment, and maintaining momentum across active work streams. The Product Manager 2 will collaborate closely with Store Operations, UX, and Engineering teams to support the development and delivery of Store Operations solutions, including Store Fulfillment within the Omni-Channel ecosystem.

This is a contract position supporting the Store Customer Orders program.

• Own a defined set of product objectives within the Customer Orders portfolio, prioritizing features based on business goals, UX considerations, and stakeholder input
• Define, track, and monitor success metrics (OKRs and KPIs) for assigned initiatives
• Maintain and prioritize the product backlog to ensure engineering teams are unblocked and progressing against delivery timelines
• Support tactical prioritization and ensure alignment across business and technical stakeholders
• Develop and refine requirements, including user stories, process flows, wireframes, and supporting documentation
• Contribute to go-to-market execution, including UAT, communications, change management, and post-launch validation
• Support system health and operational performance through incident triage and maintenance activities
• Partner with UX, Research, and Engineering teams to ensure product objectives are delivered effectively
• Serve as the primary point of contact for assigned stakeholders, ensuring clear communication, feedback loops, and alignment
• Conduct root cause analysis on KPI performance and identify improvement opportunities across work streams

• 3+ years of product management experience; experience in physical retail, fulfillment, or supply chain is preferred
• Demonstrated ability to take defined requirements and drive them through delivery with minimal ramp-up time
• Experience defining, measuring, and analyzing business and product processes to identify improvements
• Proven ability to work in matrixed environments with multiple stakeholders and third-party dependencies
• Strong technical understanding of software development, Agile methodologies, and QA/testing processes
• Strong attention to detail with the ability to manage multiple parallel work streams
• Experience collaborating with cross-functional teams including Engineering, UX, and Analytics
• Excellent written, verbal, and presentation skills across all organizational levels
• Strong ownership mindset with a passion for product delivery and customer outcomes
• A proactive, solution-oriented approach to problem solving and execution
• Ability to move fluidly between strategic thinking and tactical delivery
• Strong communication skills with the ability to influence stakeholders at all levels
• Curiosity and a continuous learning mindset, with a strong focus on asking the right questions
• Ability to align technical and non-technical stakeholders through clear communication
• Strong interpersonal skills and the ability to build trust across teams and levels