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Technology Support Associate

Job in Seattle, King County, Washington, 98101, USA
Listing for: United Parcel Service of North America, Inc. (UPS)
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Providing remote support for corporate standard technology products, the full-time Technology Support Associate will conduct hardware and software planning, troubleshoot technical issues, and manage installations and upgrades while collaborating with staff and vendors to ensure service consistency.

Key responsibilities
  • Organizes and coordinates activities for installing, deploying, and upgrading technology products
  • Manages customer relationships to track service levels and ensures compliance with established procedures
  • Drafts and maintains policies, standards, and procedures to document technical processes
Required qualifications
  • Bachelor's Degree or 2-4 years of relevant experience preferred
  • Bachelor's Degree in Computer Science or a related field preferred
  • A+ Certification preferred
  • Experience with Networking Technology preferred
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Position Requirements
10+ Years work experience
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