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AI-Driven Customer Experience & Operations Lead
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-04
Listing for:
Getgrid
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
AI Engineer
Job Description & How to Apply Below
Getgrid is seeking a Head of Customer Experience & AI Operations to redefine how customer support functions leveraging AI and automation. You will design AI-powered workflows and lead a team to improve customer satisfaction while scaling operations.
The ideal candidate has extensive management experience in customer support and a proven track record of using AI tools effectively. The position offers a salary range of $80,000 - $130,000 annually, alongside a competitive equity package, medical benefits, and a 401k.
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