Senior Director, Product Management

Overview

This is a hybrid position requiring in-office attendance one day per week at our Seattle coworking space. Candidates must reside within a commutable distance to be considered.

At Fullstory, we’re on a mission to help companies build better digital products and experiences for their users. Our Behavioral Data platform captures more data than anyone and provides our customers with a complete, retroactive, and context-rich view of every user journey. We empower teams to proactively solve problems, understand user frustration, and build a more perfect digital experience.

We are looking for a visionary and execution-oriented product leader to join us as a Director/Senior Director of Product Management. This is a critical leadership role responsible for shaping the future of our flagship product, Fullstory Analytics.

You will lead a team of product managers, drive product strategy, and deliver solutions that help our customers turn massive amounts of digital experience data into actionable insights.

This isn’t just about using data to make decisions; it’s about building the products that are the data and analytics engine for thousands of modern businesses.

• Lead and inspire: manage, mentor, and grow a high-performing team of product managers, fostering a culture of innovation, customer empathy, and data‑driven execution.
• Define the vision: own the product vision and strategic roadmap for your domain, ensuring it aligns with Fullstory’s overall mission and business objectives.
• Master the domain: become a deep expert in behavioral data, understanding the competitive landscape, customer needs, and market trends to identify new opportunities for growth and innovation.
• Execute with excellence: guide your team through the entire product lifecycle, from discovery and ideation to launch and iteration. Build the right things, and build them right.
• Collaborate across Fullstory: partner closely with Engineering, Design, Data Science, Marketing, and Sales to build a shared understanding and drive successful outcomes. Be a key voice in go‑to‑market strategy and product positioning.
• Engage with customers: spend time with our customers to deeply understand their problems, workflows, and desired outcomes, and bring those insights back to the team and the broader organization.

• Deep B2B SaaS product leadership experience: 8+ years in product management, including 3+ years in a leadership role, with a proven track record of shipping successful products in a B2B SaaS environment.
• Lives and breathes data and analytics: experience building analytics-heavy products, understanding data platforms, visualization, and turning complex datasets into intuitive and powerful user experiences. Experience with Adobe Analytics, Google Analytics, Amplitude, Tableau, or other analytics platforms is a huge plus.
• Exceptional people leader: passion for building and developing teams, leading with empathy, and creating environments where product managers can excel.
• Strategic, systems-level thinker: capable of zooming out to see the big picture, connecting team work to company strategy, yet comfortable diving into details to solve complex problems.
• Thrives on customer empathy: relentless drive to understand the “why” behind customer behavior and skill at translating qualitative and quantitative insights into a compelling product vision.
• Phenomenal communicator and collaborator: build consensus, influence without authority, and articulate a clear vision to engineers, executives, and customers.
• Technical background a plus: background in Computer Science or related field is beneficial for navigating platform complexities.

The base salary ranges between $220,000 – $260,000 USD, varying based on experience and qualifications. The role is eligible for a discretionary bonus of up to 20% of base salary, contingent upon Fullstory meeting performance targets.

• Flexibility and connection: one day a week at the office in Seattle, with flexible PTO and a company-wide closure. Federal holidays included.
• Benefits: sponsored benefit packages for US-based employees and supplemental…