Systems Analyst​/Programmer IV

Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers.

Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect.

Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter.

Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. As part of the Fred Hutch LabIT team, the Laboratory Information Management Systems (LIMS) Analyst will develop, improve and maintain clinical laboratory information systems, including Lab Information Management Systems (LIMS), and supporting systems associated with the Fred Hutch clinical labs.

The LIMS Analyst will participate in development, modification and troubleshooting of existing and new software and/or hardware to achieve optimum performance and maximum benefit of the clinical application(s) and their associated database(s). The LIMS Analyst will interact regularly with clinic and department staff for requirements gathering, training, clinical system support, and will act as a liaison between clinic staff, the IT Service Desk Team, and application vendors when necessary.

This position is full-time, salaried. Responsibilities
* Design and implementation of LIMS configurations and applications to meet user specifications, individually or as a member of a team.
* Gather and document user requirements for current and/or future LIMS and other clinical applications.
* Develop new functionality and expand existing functionality in LIMS as required by evolving business requirements.
* Assist LIMS management team in developing and maintaining Standard Operating Procedures, user guides, and other relevant documentation.
* Develop, deploy and maintain software and hardware solutions for the specialty laboratories at Fred Hutch.
* Analyze department needs and recommend appropriate software and hardware solutions to IT management.
* Perform and/or assist with hardware and/or software installations.
* Provide hardware and software support for clinical lab information systems, including LIMS and supporting systems, located at Fred Hutch. Provided support includes: *

First call response
* Initial investigation
* End user assistance
* Escalation to vendor or other resources as appropriate
* Design and implementation of a solution
* Broker systems access
* Prioritization of issues
* Communication to user
* Maintain records of computer and/or application problems, reporting routinely to lab and IT management; provide follow-up information on a regular basis.
* Prepare for and monitor stability of clinical lab applications during system updates.
* Act as a liaison between clinic staff, the IT Service Desk Team, and application vendors to facilitate timely and efficient resolution of clinical lab system issues.
* Coordinate with staff from Fred Hutch's three partner institutions (FHCRC, CHRMC, and UW) as needed. Attend and participate in shared technological resource meetings as needed.
* Maintain knowledge of and adhere to current Fred Hutch and Lab IT change control and validation procedures to meet regulatory agency requirements.
* Collaborate with IT and QA departments to facilitate validation activities; develop and/or execute test scripts as required.
* Assist with the initial and continuing education of all clinic staff in the efficient utilization of LIMS.
* Other duties as assigned. Qualifications

Required:

* Programming experience, LIMS Basic preferred.
* Bachelor's degree in computer or laboratory science, or related field.
* Proficient working with customers and project stakeholders developing requirements and documenting workflows.
* Must be able to rapidly either resolve, or ensure that others resolve, problems that interfere with or disable LIMS or other clinical information systems.
* Proficient in computer systems troubleshooting.
* Proficient in Microsoft Office.
* Demonstrates flexibility in schedules and assignments in order to meet the needs of the department (i.e. may include overtime,…