Head of Solution Consulting, Workforce

Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility, move fast, think critically, act like owners, and care deeply about solving customer problems with precision.

Reporting to the Head of Solution Consulting, the Head of Workforce Solution Consulting is responsible for all new and existing business in our workforce vertical. The role manages a team of Solution Consultants who serve as the primary technical point‑of‑contact throughout the sales cycle and product implementation process. The Pod leader is the subject matter expert for all Socure products and oversees understanding of Workforce accounts, existing clients, and successful growth of the people and clients under their remit.

The leader collaborates across departments to support the sales process, adoption and integration of solutions, and coordinates resources across functional areas. They also shape product enhancements and feature requests in partnership with senior leadership.

We are currently only able to hire candidates located in one of our location hubs:
New York City, NY;
Washington, DC;
Seattle, WA;
Miami, FL;
San Francisco, CA.

• Manage the vision and strategy for the Solution Consulting function for the Workforce Pod.
• Supervise a team of highly skilled Solution Consultants to improve team performance.
• Conduct effective After Action Reviews to instill team learning habits.
• Define and oversee consistent adoption of instrumentation and standards across the team.
• Partner with Product, Engineering, Sales, and executive leadership to devise short- and long-term strategies tied to customer implementation and ongoing technical needs.
• Structure the Workforce Pod team to support Socure’s sales and product goals and initiatives.
• Communicate effectively up, down, and laterally to ensure alignment of work.
• Provide purpose, motivation, and direction to Solution Consulting team members.
• Partner with Socure Leadership to recruit and retain top-tier talent.

• Assist the team in supporting Socure’s largest, most strategic accounts.
• Own both the long-term technical strategy and day-to-day operations, fostering innovation and implementing best practices.
• Design, implement, and maintain Solution Consulting playbooks to streamline operations and measure performance.
• Solve business problems by turning raw data into actionable insights.
• Proactively mitigate risk by identifying and controlling internal and external risk factors.

• Education: Bachelor’s degree in Business, Risk Management, Information Technology, or a related field. MBA or domain certifications are a plus.
• Experience: 10+ years in consulting, solution design, or product management within a similar field.
• Industry Knowledge: Deep understanding of the challenges, regulations, and business models within the Workforce market.
• Technical Expertise: Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the industry.
• Management: Proven track record of building and leading teams to achieve outlined KPIs for solution consulting/engineering selling into Workforce markets.

• Strong client-facing and communication skills with the ability to simplify complex solutions for both technical and non-technical stakeholders.
• Ability to lead workshops, presentations, and client consultations.
• Strong problem-solving skills with an innovative approach to solution design.
• Excellent consultative selling and client relationship management skills.
• Strong technical acumen and ability to communicate effectively with product and technical teams.
• Proven ability to influence cross-functional teams and manage complex customer engagements.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

Compensation Range: $215K - $260K