Media Systems QC Administrator

Job Description

Prime Video is seeking a detail-oriented and proactive System Administrator to support the Quality Control (QC) program for the Media Systems Engineering, Studios Technology team in Culver City, CA.

• Run and facilitate Audio and Video QC review sessions end-to-end, serving as the primary operator and point of contact during each session.
• Take detailed notes during review sessions, capturing executive feedback, technical observations, and action items in real time.
• Partner with Studios Production and Post-Production executives to schedule and set up QC review sessions, ensuring all content assets and screening environments are prepared.
• Manage the data lifecycle of content within the QC program, including ingestion, tracking, archival, and metadata accuracy.
• Configure and maintain session environments, ensuring all technical systems and tools are operational and calibrated for reviews.
• Create and distribute weekly and monthly reports on session activity, completion rates, and program health metrics.
• Develop and maintain comprehensive documentation for QC workflows, SOPs, and best practices.
• Proactively engage internal and external partners to onboard them to the QC program, providing training and ongoing support.
• Identify process inefficiencies and drive continuous improvement initiatives to scale the QC program.
• Maintain quality control standards across all Amazon Studios content, including Global Originals, International Original Series, features, and movies.
• Collaborate cross-functionally with engineering, content operations, and creative teams to resolve technical issues and improve workflows.
• Track and elevate content quality issues, ensuring timely resolution before release deadlines.

You will run Audio and Video review sessions with Production and Post-Production executives, take real-time notes, capture feedback, and drive follow-ups to ensure every title meets Amazon’s quality bar before reaching Prime Video customers. You will manage multiple sessions, competing priorities, and tight timelines while finding more efficient ways to scale the QC program.

• 3+ years of solving problems with technology in the Media & Entertainment Industry.
• Strong written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership.
• Experience managing and coordinating multiple projects simultaneously.
• Experience with media QC, transcoding, and mastering tools such as Color front Transkoder, DaVinci Resolve, Telestream Vantage/Switch, Interra Systems Baton, or similar platforms.
• Experience with Avid Pro tools, Rational Acoustics Smaart, Steinberg Wave Lab, Dolby reference Player, NTP-DAD Dad Man Software.
• Bachelor’s degree in Information Technology, Media Production, Film/Television, Communications, or a related field (or equivalent work experience).

• Experience with media server and playback applications such as Jellyfin, Infuse, Plex, or similar content streaming and media management platforms.
• Familiarity with media asset management (MAM) systems, digital supply chain workflows, and content delivery pipelines.
• Experience with display calibration tools and standards (e.g., CalMAN, Light Space, Rec. 709, DCI-P3, Rec. 2020, HDR
  10, Dolby Vision).
• Experience with audio calibration standards and audio formats such as 2.0, 5.1 multichannel, immersive EBU and Dolby Atmos, target curves and general audio parameters.
• Knowledge of network-attached storage (NAS), SAN environments, and file-based media workflows.
• Experience with project management and ticketing tools (e.g., Jira, Asana, or similar).
• Understanding of streaming delivery specifications, adaptive bitrate encoding, and OTT platform requirements for video and audio.
• Experience building or improving operational programs from the ground up, including developing SOPs and training materials.
• Demonstrated ability to onboard and train partners or stakeholders on new processes and technical systems.

USA, CA, Culver City – $ – $ USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits, including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.