Senior Director - Portfolio Product Strategy & AI Alignment

Job Category

Product

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

This is a high-visibility, strategic product leadership role designed to serve as the connective tissue across Salesforce’s portfolio of AI-powered products and platform capabilities. This leader will operate as a portfolio-level orchestrator—ensuring that AI innovations and core platform services built across various operating units weave together into a coherent, world-class enterprise system.

As a key leader in a brand-new team, you will help navigate a highly ambiguous, fast-paced environment. We are looking for someone who brings a fresh perspective, combining the agility and disruptive mindset of a startup with the sophisticated execution of a major cloud corporate environment. The role spans critical cross-cutting domains including AI/ML functionality, identity and access management, security architecture, and platform processes, with an additional strategic lens on pricing coherence and M&A evaluation.

• Execute Amid Ambiguity:
  Help the SVP translate high-level strategy into execution-ready alignment across multiple product lines, turning ambiguity into order.
• Identify Product Misalignments:
  Actively look across product teams to identify gaps and friction points in AI functionality, identity, security, data architecture, and platform APIs.
• Facilitate Cross-Functional Governance:
  Lead product reviews and governance processes to surface and resolve ecosystem conflicts before they impact customers.
• Map the Ecosystem:
  Build and maintain a living map of portfolio capabilities, overlaps, gaps, and interdependencies to ensure Salesforce moves as a unified AI platform.

• Advise Product Teams:
  Serve as a trusted advisor to product GMs and business unit product leaders on the portfolio-level implications of local roadmap decisions.
• Orchestrate Complex Work streams:
  Apply program management rigor to keep matrixed alignment work streams and stakeholder commitments on track.
• Executive Preparation:
  Partner with leadership to prepare portfolio coherence and AI strategy materials for executive and board-level planning conversations.

• Flag Portfolio Risks:
  Partner closely with pricing, finance, and product leadership to identify inconsistencies or risks in cross-portfolio packaging and AI monetization strategies.
• Advocate for the Customer
  
  Experience:
  
  Champion intuitive, portfolio-level pricing logic without needing to own the direct pricing execution.

• Assess Market Gaps:
  Conduct structured capability gap assessments against market shifts and competitive AI benchmarks.
• Target Identification:
  Identify and prioritize acquisition or partnership targets that can accelerate our horizontal AI and platform capabilities.
• Corporate Development Support:
  Lead the product-side due diligence on inbound and outbound M&A targets, ensuring seamless integration potential.

• 10–15 years of professional experience in product management, product strategy, or a closely related horizontal leadership function.
• Proven track record blending startup agility with large enterprise scale.
• Thrived in fast-growing, rapidly evolving technology company environments.
• Deep familiarity with how massive platform ecosystems are architected, governed, and monetized.
• Strong technical fluency in AI/ML workflows, identity, and security product domains.
• Exceptional ability to build trust, bridge silos, and win hearts and minds across matrixed organizations.
• Experience building 0-to-1 teams, processes, or frameworks where the playbook hasn’t been written yet.

• Experience supporting or leading M&A…