Technical Enablement Lead, WWFE - Technical Enablement

Technical Enablement Lead – AWS

We are seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, processes, and enablement programs to enhance customer service and grow the business. The role designs project plans, implements individual programs, and collaborates cross‑functionally to accelerate effectiveness.

• Leverage executive presence, business acumen, and enablement expertise to serve as a Trusted Advisor to AWS Technical Leaders, recommend strategic enablement initiatives, drive tooling adoption, and deliver measurable results.
• Create, execute, manage, and support personalized role‑based technical learning sessions for new and existing tech field teams; integrate content into existing Worldwide Field Enablement programs or deliver net‑new offerings.
• Plan, facilitate, scale, and support technical onboarding and ongoing training.
• Demonstrate strong planning, communication, and end‑to‑end ownership for each initiative, ensuring progress against targeted objectives.
• Develop and curate cross‑functional enablement resources, leveraging existing assets for program implementation.
• Perform detailed needs assessments with stakeholders; translate business needs into clear project requirements that inform scalable, repeatable initiatives with measurable impact.
• Identify project roadblocks, research root‑cause analysis, manage resolution, and communicate with stakeholders.
• Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs; report on enablement investments through dashboards.
• Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize project management.
• Support and lead ad‑hoc special projects as needed.

• Experience defining, refining, and implementing sales processes, procedures, or policies—or equivalent.
• Experience leading cross‑functional projects and managing large, complicated programs.
• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience.
• Experience coordinating between technical teams, peers, and business stakeholders.

• Experience working within a high‑growth technology company.
• Knowledge of general AI tools.
• Experience working as a technical lead.
• Active AWS or other industry technical certifications.

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