Senior UX Designer, Gift Cards

The Amazon Gift Cards Design team is committed to revolutionizing the gifting experience through advanced technology and thoughtfully designed experiences that distinguishes us from the competition. We are seeking thoughtful, talented, and multi‑faceted user experience designers who love empowering our customers with high-quality interaction and visual design and who are eager to bring their creative ideas and hard work to our team.

We are looking for an accomplished and innovative Senior UX designer, who will be responsible for defining, articulating, and championing the future vision for how our customers buy and use Amazon Gift Cards. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail.

You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands‑on designer with a leader mindset who establishes a vision and strategy, scales their impact with proactive collaboration across cross‑functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar‑raising experiences for customers around the world.

As a creative lead, you have a passion for solving our customers’ problems, always putting their needs first.

• You have worked as a designer for at least 8 years, and have experience designing, building, and delivering products.
• You’re a full stack user experience designer. You look at interaction design, visual design and aesthetics, typography, motion, 3D, human factors, and more as tools in the UX designer’s toolkit.
• You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.
• You get stuff done.
• You’re a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.
• You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product‑defining moment.
• You don’t already know everything and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.
• And finally, you want to be part of creating dramatic and impactful change on a team that is committed to becoming a beacon for others when it comes to user experience design.

• Partner with product managers to drive the roadmap for new components.
• Collaborate with product design teams to understand user needs, problems, and goals across diverse use cases.
• Partner with researchers and data scientists to gain insight to drive and improve designs.
• Work with other designers to ensure cohesion and deliver exceptional user experiences.
• Articulate guiding principles to ground and inspire ideation, prototyping, and exploration of various design solutions.
• Design components with ingenious micro-interactions, that integrate with Amazon's design system, prioritize accessibility, and respond across desktop and mobile experiences.
• Create interaction specifications using language, diagrams, and prototypes to describe component usage, anatomy, behavior, and configuration with clarity and detail.
• Partner closely with engineering teams from design to hand off, and ensure components are implemented to specification.
• Work closely with development team to ensure the designs are accurately implemented.
• Mentor junior designers on the team.

• 7+ years of design experience
• Have an available online portfolio
• Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

• Experience with UX design of complex workflows
• Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.