Senior Manager, Technical Product – Customer Service
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-26
Listing for:
Amazon
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, IT Project Manager, Product Designer
Job Description & How to Apply Below
Amazon is seeking a Senior Manager in Seattle to lead the Customer Facing Solutions Tech team. You will define strategies to enhance automated customer service through innovative solutions leveraging AI. The ideal candidate will have over 6 years of experience in team management and a Bachelor's degree, with in-depth knowledge of product roadmap strategies.
This role involves collaboration across technical teams to ensure successful product delivery and improvement of customer self-service capabilities. The position offers a competitive salary and an inclusive work culture.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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