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Enterprise KM Leader: ITSM, AI-Powered
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-26
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Hispanic Alliance for Career Enhancement in Washington is seeking an Enterprise Knowledge Management Leader to drive the KM strategy and integrate knowledge management with IT processes. The ideal candidate will have at least 7 years of experience in Knowledge Management and expertise in managing ITSM platforms like Service Now.
This role involves championing a knowledge-first culture, supporting documentation accuracy within CMDB processes, and leveraging data-driven metrics to enhance IT services across teams. Comprehensive benefits and competitive pay range of $67,900 - $199,144 are offered.
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