Systems Administrator

Location:

120 6TH AVE N STE 100, Seattle, WA, , United States

Reports to:

Director of IT

Department: IT

Supervises:
Does not supervise others

Work Schedule:

40 hours per week, Monday-Friday. Hybrid work schedule eligible, at least three days onsite.

The Systems Administrator is responsible for the administration, security, optimization, and operational reliability of MOPOP’s enterprise systems and core technology infrastructure. This role manages servers, cloud platforms, identity and access management, enterprise applications, integrations, backups, and other business‑critical systems that support organizational operations and guest-facing experiences.

As the primary technical owner of the systems environment, this position partners closely with IT leadership, vendors, and cross‑functional departments to maintain secure, scalable, and high‑performing technology solutions aligned with organizational priorities.

This role plays a critical part in infrastructure reliability, cybersecurity, enterprise application support, system lifecycle planning, incident response, and continuous improvement initiatives across MOPOP’s technology ecosystem.

• Manage and maintain physical and virtual servers, including patching, updates, monitoring, and performance optimization
• Administer Active Directory, Group Policy Objects (GPOs), identity management systems, and access controls
• Administer the Microsoft 365 environment, including Exchange, Teams, SharePoint, One Drive, and related services
• Manage backup systems, perform data restores, and ensure data protection integrity with partnership of the Network Administer
• Monitor infrastructure performance, capacity, and overall system health, including alerting and logging systems
• Maintain system security posture, remediate vulnerabilities, and support endpoint protection platforms with partnership of the Network Administer
• Participate in incident response investigations, audits, and security reviews
• Manage Single Sign‑On (SSO), Conditional Access policies, MFA, and authentication systems
• Maintain system permissions, access controls, audit logging, and compliance standards
• Develop and maintain automation scripts and workflows to improve operational efficiency
• Maintain infrastructure documentation, diagrams, standards, and operating procedures
• Follow and enforce change management processes
• Manage infrastructure lifecycle planning, including hardware and software refresh cycles
• Coordinate vendor support cases, renewals, and licensing compliance
• Evaluate and recommend infrastructure improvements aligned with the organization’s technology strategy

• Serve as the primary administrator and technical owner for enterprise systems and business‑critical applications across the organization
• Manage and support CRM, POS, ticketing, digital asset management, SQL, and other operational platforms
• Maintain system integrations and ensure reliable data flow between platforms and services
• Coordinate application updates, testing, troubleshooting, and vendor escalations
• Support application security, permissions, access management, and compliance requirements
• Assist in evaluating, implementing, and optimizing new technology systems and SaaS platforms
• Monitor application performance, uptime, and overall system health across organizational systems
• Support reporting platforms, backend services, and application‑related infrastructure dependencies
• Maintain documentation for enterprise systems, configurations, integrations, and support procedures
• Participate in technology projects, migrations, implementations, and continuous improvement initiatives related to organizational systems

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience
• 5+ years of experience supporting enterprise infrastructure, systems administration, and business‑critical technology environments
• Experience administering Microsoft 365, Microsoft Entra  (Azure AD), Active Directory, Group Policy, and…