Shop - Business Planning & Performance Manager

Tik Tok Shop
- Business Planning & Performance Manager

Location:

Seattle

Employment Type:

Regular

Job Code: A95738A

Responsibilities

About the Team The global e-Commerce US operation team aims to deliver high quality products together with a unique customer experience via Tik Tok. With more than 1 billion loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

- Conduct business performance analysis and diagnostic reviews across different business units. Provide actionable optimization recommendations based on current performance, and develop structured analytical frameworks.

- Partner with cross-functional teams to lead in-depth analysis on key focus areas, and drive the implementation of insights into business operations.

- Enhance the business performance data framework, including standardizing target-setting processes, metric definitions, documentation, and cross-team communication. Ensure alignment and efficiency in goal management, while supporting operational oversight and risk monitoring.

- Lead monthly, quarterly, and annual target planning and performance reviews. Deliver analysis on target achievement, performance gaps, root causes, and improvement plans

Qualifications

Minimum Qualifications - 5+ years of experience in goal management, business performance analysis, operations management, strategic analysis, business analysis, or consulting.

Preferred Qualifications
- Experience in e-commerce or digital commerce environments is preferred.

- Strong communication skills with structured and logical thinking. Experience in driving analytical insights into practical business impact is a plus.

- Proficient in SQL and experienced in data extraction and analysis. Strong data skills and analytical mindset.

- Bachelor's degree or above. Majors in Computer Science, Mathematics, Statistics, or related fields are preferred.

Compensation Description (Annually) The base salary range for this position in the selected city is $115520 - $209380 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.