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ServiceNow ITSM​/ITOM BA — Hybrid Expert

Job in Seattle, King County, Washington, 98127, USA
Listing for: WideNet Consulting Group
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, Systems Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 68880 - 82656 USD Yearly USD 68880.00 82656.00 YEAR
Job Description & How to Apply Below

Wide Net Consulting Group is looking for a Business Analyst II – ITSM in Seattle, WA. This mid-level role involves leading requirements definition, process design, and support for Service Now ITSM capabilities. You'll work closely with both business and IT stakeholders to ensure solutions align with ITIL best practices.

The position requires 5–8 years of relevant experience, including expertise in Service Now ITSM and a strong understanding of ITIL processes. Benefits include medical health care and a 401K plan.

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