Quality Assurance Analyst

Quality Assurance Lead

Establishing, sustaining, driving, and monitoring quality assurance processes, practices, and controls in support of application and system requirement, development and test activities throughout the software development and sustainment life cycles. Provides leadership and consulting on quality assurance methodology. Leads quality improvements to requirement, development and test procedures and responsible for the development and implementation of quality assurance processes and tools.

Team culture/work environment :

• Support the Starbucks Native Mobile app
• Being a good team player
• Strong communication skills

Key projects :

• Either helping test iOS, Android Starbucks mobile or Web application.

Daily Responsibilities :

• Work experience in software application development and software quality assurance testing (5-7 years)
• Experience creating and executing quality assurance test plans, scenarios, cases, checklists and scripts (5-7 years)
• Experience in software requirements, development, and testing activities with multiple, simultaneous quality assurance efforts, and a track record as a contributor with providing quality assurance support in an analyst capacity, including tools development and usage
• Demonstrated collaboration on project teams and interaction with project managers, business and functional analysts, developers and the business community directly related to quality assurance responsibilities and roles
• Experience with reading, interpreting, and reviewing code and doing PR validations.
• Demonstrate test management processes and technical skills, including an understanding of manual and automated test execution and performance related tools.
• Demonstrate knowledge using version control and defect tracking methods, including an understanding of associated tools
• Knowledge of project management skills, including an understanding of project management processes and related tools
• Knowledge of application software development life cycle concepts, lean and agile best practices, environment, and configuration management, as well as test management methodologies and practices
• Experience in the fast-paced Mobile app development environment, with two-week releases
• Hands on native mobile app testing experience with iOS or Android (3-5 years); having both is a plus

Technology requirements?:

• Agile
• Native Mobile app testing experience
• Experience using HTTP Proxy tools:
  Charles/Fiddler/Postman
• Experience using ADB / Logcat/ Stack Trace, etc.
• Experience with IDE - Android Studio/Xcode

Degree or certifications required?:

· no

Years experience?:

· 3-5

Required background? Skills?:

• Outstanding organization and planning skills
• Exceptional communication skills with the ability to communicate clearly and concisely, both orally and in writing
• Excellent risk mitigation and process improvement skills
• Sensitivity and collaborative relationship-based awareness working with project sponsors and stakeholders
• Strong attention to detail
• Technical knowledge of native Mobile platforms iOS/Android or both.
• Exceptional analytical, problem-solving, and decision-making abilities
• Ability to research and recommend new and/or enhancements to processes and tools, based not only on technical factors, but financial and cultural as well
• Technical systems knowledge for various applications and systems
• Basic understanding of data models and able to write queries against a database
• Ability to manage & work on numerous concurrent projects, activities, and tasks under time constraints
• Team player who exhibits effective interpersonal skills with a collaborative style
• Ability to interpret and understand the architecture and infrastructure of systems
• Ability to collect logs via ADB, Charles proxy, Postman or other similar tools
• Ability to analyze and debug collected logs, identify crashes and other errors in the logs

Nice-to-Haves :

• Retail experience