Senior Product Manager - Technical, ES , AWS Fraud Prevention

Description

AWS Payments and Fraud Prevention is hiring a PMT-ES to define and drive large-scale, cross-company initiatives that shape the future of AWS’s payment infrastructure. As one of AWS’s foundational services, Payments and Fraud Prevention manages the complete payment lifecycle for AWS customers, providing accurate financial information, ensuring efficient collection and disbursement, and protecting AWS from fraud-related damage.

In this role, you will tackle problem spaces that impact the full breadth of AWS services and drive the next wave of strategic growth. You’ll focus on long-term deliverables and collaborate with product leaders across multiple initiatives. You will learn complex technical systems, build relationships across business leaders, and draft persuasive narratives based on data. The role requires ownership, customer obsession, and an ability to deliver results.

You will work cross-functionally with external partners, UX design, Legal and AWS engineering to deliver products that enhance customer access to AWS through payments.

• Drive payment acceptance across AWS geographies
• Develop detailed, crisp business requirements and user stories
• Support AWS payments and data compliance programs
• Work closely with engineering and partner teams to deliver platform improvements that accelerate payments launches
• Work closely with stakeholder teams in Accounting, Fintech, and Amazon Consumer Payments to align on priorities and maintain momentum for projects
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
• Develop product requirements working backwards from customer needs, focusing on products that enable growth, efficiency, and scaling of AWS’s payment acceptance, fraud prevention, collections, and disbursements capabilities
• Build consensus across product management, engineering, solution architecture, and business development to achieve shared goals across payment operations, fraud prevention, and platform infrastructure
• Leverage AI to transform customer experience and operations, designing autonomous systems that reduce friction in payment flows, accelerate fraud investigations, enable real-time decision-making across millions of transactions, and deliver personalized payment experiences
• Own end-to-end delivery of multi-year initiatives, managing complex dependencies across payment methods, fraud systems, and global compliance requirements
• Develop and mentor product talent across the organization

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor’s degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning or driving roadmap strategy and definition
• Experience with end-to-end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 5+ years of technical product management with internet business experience
• 3+ years of technical (software development, network development, IT, other related) experience
• 7+ years of full product life cycle experience
• 5+ years of P&L management and pricing experience
• 5+ years of creating written documentation for the development of new products
• 5+ years of enterprise security product experience
• 5+ years of product management in the cloud computing technology space
• Bachelor’s degree in computer science, engineering, math, finance, or economics
• Experience taking a product from conception & definition phase through engineering design and taking it to market
• Experience delivering large-scale SaaS, PaaS or LaaS products where responsible for full product lifecycle, from concept through GTM

• Experience in using analytical tools, such as Tableau, Qlik View, Quick Sight
• Proficient user of generative AI tools to boost productivity in product management workflows
• Knowledge of engineering…