Client Engagement Manager; Seattle, WA

Client Engagement Manager (Full Time - Based in Seattle, WA)

Our mission is to accelerate positive impact in critical industries through AI transformation.

We're growing quickly and already work with category-leaders in real estate (CBRE), energy (Level Ten Energy), logistics (Flexe), and utilities (Puget Sound Energy).

AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology.

We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We're building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact.

We seek an experienced Client Engagement Manager based in Seattle, Washington to bring sharp organizational instincts and a passion for delivering transformational client outcomes.

You'll be one of the first full-time project leaders at AZX, working closely with company founders and engineering teams, and you'll have a significant impact on both client success and how we scale our delivery model.

You will help foster a culture of operational excellence, client trust, and continuous improvement as we grow the company. Some projects are enterprise-scale, while others are fast innovation cycles — over time, you'll also help us build internal playbooks and frameworks that accelerate client value.

You'll join a company founded by experienced veterans in climate and AI. The team brings exceptional expertise from Microsoft, AI2, ARM, acquired startups, and even a major utility, including PhDs, published ML researchers, and former industry executives.

You will lead projects that range from client engagements to internal initiatives. You will:

• Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction
• Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions
• Facilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of action
• Coordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholders
• Establish and maintain project standards, documentation, and repeatable processes to improve efficiency
• Identify risks, manage dependencies, and ensure timely delivery of milestones
• Provide clear communication and reporting to both clients and internal stakeholders
• Contribute to building AZX's project management practices as we scale

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers
• Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges
• Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact
• Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders
• Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight
• Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change
• Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices
• Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation
• Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making
• Bachelor's degree in Business, Operations, Critical Industries (Environmental), or…