Seller Strategy Business Analyst Project Intern ( Shop - US Operation BS​/MS

Overview

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team.

Step into a dynamic role with the US operation team, where you'll play a vital part in executing various campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you'll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways.

Join us as we shape the future of e-commerce here at Tik Tok Shop! We are looking for a highly motivated Business Analyst to join the Seller Strategy team and support data-backed decision-making, strategy execution, and program optimization. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience.

You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

• Support the development of seller lifecycle and growth strategies by conducting data analysis, building dashboards, and creating structured insights
• Analyze key merchant metrics to identify pain points and opportunities across different segments (e.g., onboarding, activation, retention)
• Collaborate cross-functionally with product, category, marketing, operations, and data science teams to deliver seller-facing programs
• Participate in the design and optimization of merchant incentive policies, resource allocation strategies, and performance tracking
• Drive deep-dive analyses on business performance, supporting strategic decisions and OKR alignment

• Minimum Qualifications:
• Currently pursuing an Undergraduate/Master
• Strong analytical and problem-solving skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker)
• Excellent communication and stakeholder management abilities
• Comfortable working in a fast-paced, ambiguous environment with multiple priorities
• Strong business acumen and a collaborative, proactive mindset
• Preferred Qualifications:
• Experience working in or with e-commerce or tech platforms
• Familiarity with seller operations, cohort analysis, or lifecycle management
• Passion for using data to drive impact and continuous optimization

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

[For Pay Transparency] Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people…