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Technical Product Lead: Defect Elimination & CXI

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-03
Job specializations:
  • IT/Tech
    Product Designer, Product Engineer, IT Project Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 197900 - 267800 USD Yearly USD 197900.00 267800.00 YEAR
Job Description & How to Apply Below

Amazon is seeking a Sr. Manager, Product Management in Seattle to lead customer experience improvements within Amazon Customer Service. In this role, you will manage product life cycles and influence changes across multiple teams.

The ideal candidate has substantial experience in product management, technical program management, and mentoring skills. Responsibilities include driving product vision and strategy, establishing metrics for success, and building a central repository of initiatives to improve customer experience.

Compensation ranges from $197,900 to $267,800 annually, with comprehensive benefits offered.

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