Technology Support Specialist

Technology Support Specialist
Start Spring 2026
Non-Exempt– Full Time
$34 to $35/hour depending on experience and qualifications
Excellent health insurance, paid vacation and sick, retirement, and other benefits

Bertschi School educates children to become compassionate, confident, and creative learners in a global community.

We value integrity, inclusiveness, respect, and a commitment to renewable resources and sustainable practices.

• Safe and known in an inclusive community that values diverse perspectives
• Supported in developing social-emotional skills
• Provided academic choice and challenge at their “just right level”
• Engaged in meaningful work
• Encouraged to problem solve through inquiry, trial, and error
• Empowered to take risks and make change
• Given opportunities to collaborate and dialogue with a diverse group of learners

Bertschi School values diversity and believes engaging our differences makes us better and stronger. We welcome and honor the unique contributions of people from all racial, ethnic, religious and socioeconomic backgrounds, gender identities, learning styles, physical abilities and sexual orientations. Our commitment to equity drives us to be inclusive and diverse in all areas of our school.

Bertschi School, founded in 1975, is a Washington State approved elementary school serving students in grades pre-kindergarten to fifth. We are an accredited member of the Pacific Northwest Association of Independent Schools (NWAIS) and the National Association of Independent Schools (NAIS).

The primary role of the Technology Support Specialist is to provide technical support for faculty, administrative staff, and students. The Technology Support Specialist maintains classroom hardware and software, provides user access to network services, and provides technology-related administrative assistance. End-user support is a vital role in the function of the school and involves many areas of responsibility. The Technology Support Specialist reports directly to the Technology Manager.

• Provide Mac-based and Chromebook technical support to 300+ faculty, support staff, and administrative staff as well as students in a classroom setting.
• Provide technical leadership and management of School Information System (Veracross).
• Manage student & teacher account creation and maintenance for various educational platforms.

• Set up and maintain all workstation hardware in classrooms, computer lab, faculty areas, and administrative offices. Perform annual cleaning and upgrades of equipment.
• Install and update system-level software, user applications, virus protection software, and utilities to maintain the stability, performance, and integrity of all workstations.
• Maintain all printers and keep stock of printer consumables.

• Provide user-level network services including assigning accounts and passwords, setting permissions, and assisting faculty/staff and students (users) with network access and use of network-based applications.
• Maintain student Macbook, iPad and Chromebook deployment services
• Set up and operate technology equipment for meetings, school functions, or class-related activities, including some evening meetings and events.

• Be an active member of the Technology Team.
• Pursue professional development through technology-related classes, seminars, conferences, and publications. Follow industry trends to maintain flexibility in network and platform changes.
• General administrative duties during the school day to support school operations.
• Attend regular staff and other meetings as requested.
• Perform other duties as requested by the Head of School and the Leadership Team.

• Comply with all software licensing restrictions and equipment licensing requirements.
• Support technology purchasing with budget tracking and reporting.
• Create video tutorials for faculty and staff when necessary to introduce new or updated systems.
• Maintain warranty, purchase, and inventory records and…