Systems Engineer - Controls Fleet, Data Center Capacity Delivery, Controls Fleet

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you experienced in building and managing Windows systems, with a passion for maintaining highly‑available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.

By joining us, you'll become part of a world‑class team in a dynamic environment with the entrepreneurial spirit of a start‑up. This is an opportunity to operate and engineer systems on a massive scale, gaining world‑class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.

The ideal candidate will be innovative, possess excellent problem‑solving and analytical skills, and thrive in a fast‑paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.

In addition, the ideal candidate should have an expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper‑V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager. Proficiency in Power Shell, or a similar scripting language, and windows automation are essential. This role demands a solid foundation in networking principles and hands‑on experience with hardware troubleshooting and system building.

• Design, build, and support extensive Windows server environments.
• Implement and manage enterprise‑scale tooling such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager for a large Windows fleet.
• Develop and implement best practices for automating tasks and scripting in large server environments. Proficiency in Power Shell is essential.
• Utilize creativity and analytical skills to solve complex problems and implement innovative solutions.
• Adjust quickly to changing priorities and manage multiple tasks efficiently.
• Diagnose and resolve hardware issues, with hands‑on experience in system building.
• Strong understanding of networking principles and expert‑level Windows administration.
• Create scripts and automation tasks applicable to a global server fleet.
• Participate in a 24×7 on‑call rotation that supports global customers.
• Travel domestically and internationally up to 10% of the time.

• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
• Experience working with Linux.
• Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
• 5+ years of building scripts, tooling, and automation for large‑scale computing environments.
• Experience troubleshooting and debugging technical systems, or experience in technical support and experience with virtualization (Hypervisors, VMware, Xen).
• 5+ years of…