Technical Infrastructure Program Manager

Technical Program Product Manager II

An opportunity is available for a Technical Infrastructure Program Manager (TIPM) to contribute to building a large-scale global network. This role involves leading complex, multi-disciplinary networking projects and delivering new methods for technology solutions. The position requires managing the end-to-end delivery of network infrastructure changes and upgrades across data centers, working with various internal teams and external vendors.

Key Responsibilities

• Monitor network infrastructure build health, customer demand, anticipate risks, and resolve issues.
• Work with stakeholders, including engineers and senior management, to define requirements and processes.
• Manage dependencies and interfaces between projects, negotiating trade-offs as needed.
• Participate in the hiring process and mentor others.
• Manage multiple competing cross-organizational projects simultaneously.
• Interact with engineers, technicians, project managers, and senior management daily.
• Analyze, interpret, and visualize data using BI management and visualization tools such as Tableau and Quick Sight.
• Create predictable process paths, drive automation initiatives, and simplify engineering and project management efforts.

Required Qualifications

Education:

A bachelor's degree in Information Technology, Computer Science, Engineering, or a related field is required.

Experience:

Candidates must have at least 5 years of technical infrastructure management experience and 5+ years of data center, network engineering, and/or systems engineering experience.

Technical

Skills:

Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software) is necessary. Experience with varying scenarios of infrastructure builds is also required.

Preferred Qualifications

• Project Management Professional (PMP) or equivalent certification.
• Experience managing multiple projects and priorities across teams in a fast-paced environment.
• Experience with cloud services, networks, and operating systems.
• Experience in managing multiple, competing priorities simultaneously.
• Experience in hands-on work managing complex technology projects.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

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Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our…