ADC Engineer , AWS ADC Monitoring & Observability

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions? Would you like to do this using the latest cloud computing technologies while being part of the world's most advanced cloud infrastructure? This is an excellent opportunity to join Amazon's technical team! Work alongside skilled engineers and technical leaders while developing your expertise in one of the most innovative technology companies.

AWS Cloud Watch is seeking engineers who are passionate about troubleshooting technical issues, automating manual processes, and continuously improving service efficiency to enhance customer experience. In this role you will support Cloud Watch Monitoring and Cloud Watch Logs services in specialized security regions. You'll work in a dynamic environment with our software development teams to deliver reliable services to our customers.

AWS Cloud Watch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on metrics. Teams in Cloud Watch solve problems of massive telemetric data scale, distributed systems, data visualization, and operational workflow.

Is this role right for you? You’re motivated to grow your technical skills and advance your career. You want to automate tasks in distributed systems that operate  enjoy diving into data to identify root causes of issues affecting performance and availability. You find satisfaction in performance engineering and service scaling. You’re committed to delivering high‑quality, reliable, always‑on services to our customers.

Strong candidates will have experience with Linux command line and bash or Python scripting in large‑scale environments, and solid understanding of networking and distributed systems concepts. You should demonstrate enthusiasm for technical deep‑dives, strong communication skills, and the ability to prioritize and organize complex work.

• Analyze defined projects and break down the work to help define milestones and success criteria
• Identify when implementations lack high availability or contain defects; investigate systemic patterns
• Resolve, mitigate, or escape operational concerns in a timely manner
• Support the operational stability of Cloud Watch and Cloud Watch Logs services in ADC environments

• Investigate the root cause of a customer issue impacting Cloud Watch service visibility
• Analyze metric trends to identify performance degradation or capacity concerns
• Collaborate with the team on automation opportunities for common operational tasks
• Participate in on‑call rotations, responding to service alerts and customer issues
• Dive deep into logs and metrics to understand system behavior and dependencies
• Discuss and implement improvements to the team's operational processes

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—customers from the most successful startups to Global 500 companies trust our robust suite of products.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

Here at AWS, it’s in our nature to learn and be curious. Our…