Robotics Systems Engineer , Robotics Delivery and Packaging Innovation; RDPI - Tech Deployment

Job Description Overview

Are you enthusiastic about the latest advancements in industrial automation and robotics? Would you like to play a vital role in Amazon's investment in advanced technologies? If you have a passion for making an impact on the future today, consider joining Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) org.

In RDPI, we have the unique role and privilege of deploying leading‑edge industrial robotics and customer fulfillment technologies across North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop.

Project durations vary from a few days to several months, with travel across North America. This is a travel‑based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.

Relocation to Amazon Corporate offices in Seattle, Boston, Nashville or Austin will be required for the role.

As a Systems Engineer I, you will work with a team of 1‑5 engineers and collaborate with an on‑site project manager to provide technical oversight on the installation of both third‑party and Amazon‑designed robotics equipment that may be in various phases of the product life cycle. These deployments require extensive collaboration with various stakeholders, including third‑party installers, contracted engineers, construction, hardware, software, IT, and other partner teams.

Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian, you must demonstrate independent initiative to identify and solve problems in real time during deployments. A strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role.

• You will support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers
• You will develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely
• You will manage technical ambiguity around integration of work cells in fulfillment centers
• You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams
• You will travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status
• You will manage day‑to‑day project scheduling and budget management
• You will work on continuous improvement activities to improve the projects in your space
• You will generate and implement continuous improvement ideas around work‑scopes
• You will lead teams of other engineers on projects
• You will travel to both live warehouses and new construction sites, scopes may vary significantly in length and include heavy travel
• You will manage the tactical deployment of large‑scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available
• You will own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target “go‑live” date for each project assigned; delivering independently
• You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.)
• You will improve operational metrics and team processes through automation and optimization
• You will independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade‑offs between time, quality, and resources
• You will…