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Dynamics 365 CRM BA — Transform Customer Engagement
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-13
Listing for:
Sbsnw
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
CRM System, Business Systems & Technology Analysis
Job Description & How to Apply Below
Sbsnw is seeking a seasoned Business Analyst with strong Microsoft Dynamics 365 CRM expertise to help organizations transform customer engagement, case management, and business processes. This role works closely with business stakeholders, technical teams, and project leadership to gather requirements, map processes, and ensure successful delivery of Dynamics 365 solutions.
The position requires leading requirements workshops, creating current/future state process maps, developing user stories,
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